Heritage Queenstown

About the hotel

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a 24-hour business center are onsite.

Nearby attractions

Located in Queenstown, Heritage Queenstown is in the city center and near the beach. Lake Wakatipu and Crown Range reflect the area's natural beauty and area attractions include CaddyShack City Mini Golf and Kiwi and Birdlife Park. Traveling with kids? Consider Queenstown Ice Arena and Queenstown Gardens. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Babysitting (surcharge)

Free cribs/infant beds

In-room child care (surcharge)

Indoor pool

Laundry facilities

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee daily 6:30 am–10:00 am: nzd 30 for adults and nzd 15 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Ski storage

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Bicycle rentals

Fitness center

Indoor pool

Outdoor pool

Spa tub

Outdoor

Bbq grill(s)

Garden

Pool umbrellas

Terrace

Conveniences

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Library

More

Designated smoking areas

Tv in lobby

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Reviews that mention...

All reviews (16)parking (1)staff (8)playground (1)pool (7)dining (2)location (3)clean (3)family room (4)

Family Reviews

for Heritage Queenstown

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

75%

4 star reviews

12%

3 star reviews

0%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Heritage Queenstown

Showing 1 - 10 of 16 reviews

Latest reviews (16)

H

Henry

3 Jul 2024 - 5 Jul 2024

reviewed on wotif

5 out of 5 stars

Stayed here with the family and were in 2 rooms. The lakeside view was awesome and overall we enjoyed our stay. My only complaint would be the $15 charge per night for parking... Happy to pay for it but not something I was aware of while booking this accommodation.

S

Shanil

5 Jun 2024 - 11 Jun 2024

reviewed on expedia

5 out of 5 stars

Staff!!! Absolutely amazing. I have stayed in different hotels both locally and international but the staff at this hotel were next level amazing. Prompt response, kind, understanding and honest. Room- we stayed on L401 and it has to be the best room at this hotel. My family and I will stay here from now on for our Queenstown trips

L

Leonie

6 Jun 2024 - 9 Jun 2024

reviewed on wotif

5 out of 5 stars

I liked how everything was right at your fingertips, the buffet breaky was magnificent, a fun fact to have on the property would be a little mini golf play area 😊 The staff was amazing, awesome customer service, will recommend to family and friends.

S

Susan

18 Apr 2024 - 19 Apr 2024

reviewed on expedia

5 out of 5 stars

The suite was tremendous as we had 2 pre-school children with us. It was so well equipped. We wish we’d arrived earlier

Y

Yu Lam Jennifer

15 Feb 2024 - 17 Feb 2024

reviewed on expedia

5 out of 5 stars

Rooms are spacious and I went with my family. They arranged us two rooms next to each other even with the doors connecting the two rooms, making us so convenient. Simple cooking utensils and facilities are provided so we could cook our dinner there. Swimming pool and massage pool are opened till late so we could enjoy it after our long day of sightseeing.

C

Calvin

22 Jan 2024 - 25 Jan 2024

reviewed on expedia

4 out of 5 stars

Great location and walking distance to the city, Friendly staff, great hotel. Would have been extra special for the kids if pool was heated

M

Maria

22 Jan 2024 - 24 Jan 2024

reviewed on expedia

5 out of 5 stars

We stayed in the family room. The size of the room was decent, the room was clean and the beds were comfortable. There is a great selection of tv channels. The customer service of the staff was amazing and accommodating. We dined at the restaurant for dinner. We ordered the steak dish, fish and chips and the kids spaghetti bolognaise. All the dishes were delicious. We would definitely stay here again!

R

Rebecca

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

Nice property, family room size was good. Pool being heated would be advantageous for families.

T

Tayyab

23 Oct 2023 - 25 Oct 2023

reviewed on wotif

4 out of 5 stars

a small microwave should be provided in family rooms, to facilitate warming milk etc for babies. Super inconvenient to walk to reception with milk bottle every now and then.

K

Kavekini

3 Oct 2023 - 4 Oct 2023

reviewed on wotif

2 out of 5 stars

Good family room ..We checked in quite late and didn't enjoy much benefits as check out time was at 9am. Price for it at $350 for the night just to sleep was a little over priced.