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The Bank Hotel

3 star hotel
8.8/10 Excellent
(514 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Bank Hotel in Amsterdam is a great option for families. Guests consistently praise the spacious and well-appointed rooms, including family rooms and junior suites, and the friendly and helpful staff. The hotel's central location makes it easy to explore the city on foot, with many restaurants and shops nearby. While some guests mention street noise, others appreciate the quiet back-facing rooms. The hotel also offers convenient amenities like an elevator, making luggage transport easier.

Guest highlights

The spacious and comfortable family rooms and junior suites
The extremely friendly, helpful and pleasant staff
The central location, making it easy to walk to many attractions and restaurants
The convenient elevator

About the hotel

This hotel features a restaurant, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free.

Nearby attractions

The Bank Hotel is located in Amsterdam City Centre, a neighborhood in Amsterdam, and is near a metro station. Anne Frank House and Heineken Experience are cultural highlights, and some of the area's notable landmarks include Dam Square and Leidseplein. Check out an event or a game at Johan Cruyff Arena, and consider making time for Artis, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 7:30 am–10:30 am: eur 12.50 for adults and eur 12.50 for children

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Things to do

Bicycle rentals
Hiking/biking trails

Conveniences

Elevator

More

Renovated entire property - march 2016

Nearest Airports

Airplane
Amsterdam Airport Schiphol
12 km from this hotel
Rotterdam The Hague Airport
57 km from this hotel
map

Reviews that mention...

Family Reviews

for The Bank Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

88%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about The Bank Hotel

Latest reviews (8)

D

Diane

4 May 2024 - 8 May 2024
reviewed on expedia

5 out of 5 stars

Staff are amazing very friendly and helpful. Location is great you can walk almost everywhere. We had the junior suite and there was plenty of room. Loved that they had an elevator made brining the luggage up and down a lot easier. Amsterdam is a lovely city and when we come back I will definitely stay here agai
V

Victor

31 Mar 2024 - 2 Apr 2024
reviewed on expedia

5 out of 5 stars

Nicely appointed and furnished room with modern and spacious bathroom. Located centrally; we walked from the train station Centraal. Dining and shopping abound with a mix of vintage clothing and local stores, close to bike rentals and the canals. Noisy as night approaches due to the nearby restaurants and pubs. Felt safe. Our family of four enjoyed our stay here. Slippers would have been a nice touch.
K

Kalvin

7 Mar 2024 - 9 Mar 2024
reviewed on hcom

5 out of 5 stars

Our family of 4 stayed here for 2 nights while awaiting our Rhine river cruise. Staff is friendly and helpful. We were given some complementary water bottles for our use. pretty convenient location to walk to/from Amsterdam Centraal station and to our cruise dock. Too bad there is so much street construction going on for Amsterdam's 750th birthday celebration later in 2024, but after that it should be a lot easier to walk here.
z

zora

26 Jan 2024 - 1 Feb 2024
reviewed on expedia

5 out of 5 stars

We had a family room 205 which looks over the backyards, not the street, so it was very quiet. Plenty of room for the 3 of us. Nice espresso machine and a kettle but the small fridge didn’t work well. Large bathroom with heated floors 😁. Front staff was very helpful. Good location for restaurants. About 15 minutes to the Central station. Was pleased with the stay.
S

Susan

27 Sept 2023 - 28 Sept 2023
reviewed on expedia

5 out of 5 stars

The Bank Hotel is a excellent small hotel at a great price perfect for a short stay. It was very clean and the junior studio we stayed in (4 adults) was roomy and pleasant. It looked recently renovated. The Bath was large and had enough towels for all. Everything worked. Bed were comfortable. The staff downstairs was super pleasant and helpful. We arrived very early so left our luggage in their little shared luggage room and it was fine. There is an elevator (small but did the job). The area is great. lots of shops and restaurants and not too far from old town. Lots to do (but watch out for the bicyclist LOL). We only stayed one night before returning home to US. Once at the airport we realized my sister had left her iPad in the room. We quickly called and they found it. We didn't have time to pick it up or even go out to wait for a taxi to bring it to us so we asked them to ship it (from Amsterdam to California) to us. They shipped it that day. A week later it arrived in great shape. Such helpful and nice people. Thanks again.
D

Demeter

22 Jul 2023 - 24 Jul 2023
reviewed on expedia

5 out of 5 stars

Very friendly & helpful staff! The hotel is spotlessly clean and has lovely amenities. The bathroom in the family room was luxurious with both a long tub and a shower. This is not an accessible hotel, and the step out the front door is a doozy, but they have an elevator
M

Marg

17 Sept 2018 - 18 Sept 2018
reviewed on orbitz

5 out of 5 stars

The family room was spacious, comfortable and clean. The staff were very pleasant and helpful.
A

28 Mar 2019 - 30 Mar 2019
reviewed on orbitz

1 out of 5 stars

I was highly disappointed with my stay at The Bank Hotel. I reserved 2 junior suites for my friends and my first trip to Amsterdam. After the first night we realized one of the rooms had bed bugs so we asked the staff if there was anything they could do. They did not seem all that concerned about it but said they would take a look while we were out for the day. We returned later assuming we would get a new room but the man working reception explained that they had cleaned the room and changed the sheets. He didn’t seem to care that simply changing the sheets would not get rid of the bed bug problem. We decided to make it work but still refused to sleep in that bed. Upon check out we asked if there would be any sort of compensation for our stay. We were told no and that all we would need to do is freeze our clothes or maybe wash them on extra hot. The fact that we could be bringing bed bugs back to our homes and need to take extra steps to try to prevent this is a bit ridiculous. The staff only asked if we were “okay” but didn’t even apologize for any inconvenience to us. The only good part about our stay was the location. Needless to say I do not recommend this hotel.
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