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Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

3 star hotel
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Holiday Inn Express Amsterdam - City Hall is a great option for a short stay in Amsterdam. Families will appreciate the hotel's welcoming staff and convenient location, with easy access to Centraal Station and main sights. While rooms are comfortable, they might lack ample storage space. The breakfast, however, is a highlight, offering a wide variety of options, including fresh hot bread, fruit, and pancakes. Guests can pre-book breakfast slots to avoid any queues.

Guest highlights

The incredibly welcoming and helpful staff.
The delicious and varied breakfast, including fresh hot bread, fruit, and pancakes.
The convenient location, within easy walking distance of major Amsterdam attractions and Centraal Station.

About the hotel

This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Located in Amsterdam, Holiday Inn Express Amsterdam - City Hall, an IHG Hotel is in the city center. Anne Frank House and Van Gogh Museum are cultural highlights of the area. National Maritime Museum and The Amsterdam VOC ship are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free continental breakfast available daily 7:00 am–11:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Amsterdam Airport Schiphol
12 km from this hotel
Rotterdam The Hague Airport
56 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Latest reviews (4)

J

Jan

19 Apr 2024 - 22 Apr 2024
reviewed on expedia

4 out of 5 stars

The reception staff were very welcoming and always happy to help us in any way throughout our stay. Our room was spotlessly clean, with a very comfy bed and we weren’t aware of any noise throughout the night. There was a small area in which you could hang some clothes, but no drawers or storage space to unpack our cases ( not really a problem for a couple of nights). Breakfast was a lovely selection of cereals, pastries & cakes, rolls, cheese& ham, fruit, yoghurts, boiled eggs and freshly made pancakes. The breakfast room did get busy - you needed to pre book a time slot- but we were always able to get seated. On one occasion we did have to have 2 tables of 2, rather than a table of 4, but that was because some couples had sat at the larger tables. On the morning that we had an early start we were able to preorder a packed breakfast. The hotel was well situated, about a 15 minute walk from Centraal Station and within easy walking distance of the main sights. The hotel did have a small bar and seating area, but more suited to couples rather than larger groups or families. All in all a very comfortable hotel and a perfect base from which to explore Amsterdam for a couple of days.
c

carol liza

7 Apr 2024 - 13 Apr 2024
reviewed on expedia

5 out of 5 stars

I will recommend this hotel tommy friends and family.
V

Vernene

4 Apr 2023 - 7 Apr 2023
reviewed on hcom

5 out of 5 stars

Every employee was wonderful! We felt like we were with loving family. The location was fantastic. Yes, one little tall shelving unit would have been nice so we could have emptied a suitcase BUT not a necessity. We would ALL return! Thanks a million!
C

Cheryl

17 Sept 2022 - 21 Sept 2022
reviewed on travelocity

5 out of 5 stars

This Hotel was 5 Star all the way. From the automatic entrance to the friendly staff. The room was perfect for the short stay traveler. The bathroom was clean and the eco friendly shower and efforts to conserve water was evident. I also liked the option to notify housekeeping staff if we needed the towels changed or room cleaned. Another way of conserving energy and water. The breakfast was all you needed to start your day, with fresh hot bread ,and a variety of yogurts, fresh fruit, cereal's , cheeses, meats, pancakes, eggs, juices and coffees. Way to Go Holiday Inn Express Amsterdam. I will definitely recommend this hotel to friends and family.
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