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Ritz Grand Hotel Mandalay

4 star hotel
Kids stay free
9.2/10 Wonderful
(50 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and a business center are onsite.

Nearby attractions

Ritz Grand Hotel Mandalay is located in Mandalay. Mahamuni Buddha Temple and Kuthodaw Pagoda are notable landmarks, and travelers looking to shop may want to visit Yadanarpon Diamond Plaza and Zegyo Market.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Free on-the-go breakfast available daily 6:00 am–9:30 am

Spa

Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Outdoor treatment areas
Treatment room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Ritz Grand Hotel Mandalay
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Ritz Grand Hotel Mandalay

Latest reviews (1)

d

divina

2 Dec 2019 - 3 Dec 2019
reviewed on hcom

4 out of 5 stars

hotel itself is clean, the view is excellent, the food is good. The only thing that made me make a bad review was had a shower and had a very small stain on the towel due to a faded hair dye. The hotel staff insisted for us to pay 5,000 kyat. Towels are expected to have some dirts for we sometimes used it to wash feet, to wipe floors etc... had been traveling extensively and had been to probably a thousand plus hotels but had never met a scenario as that. If it had been big and would be considered unusable I would gladly pay for it. But aside from a very small area so faded you couldn’t even see it unless you look at it closely. Towels are expected to get dirty. The amount they ask for is not that would matter a lot. It’s the way they handled the situation. How much would they collect in a day for minicule situation as that. If you don’t have a treated hair or won’t used any of their available for the guest as part of what you pay for go ahead and stay in this hotel. But I would advice my friends and family to stay away to avoid similar situation. I was wondering later why I forgot to leave a tip in the room which I normally do and will just hand it over to them in the reception only to realized that this would happened. Likewise had some questions regarding airport whereabouts the staff could not even give an answer. When you catered for foreigners at least have someone available to help out customers.
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