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Lisa
10 Feb 2024 - 16 Feb 2024
reviewed on expedia
5 out of 5 stars
Wonderful holiday with out four children aged 7-4. The hotel had everything we needed and we felt extremely well looked after during our stay. An abundance of food to suit different diets and preferences (and I’m vegan!) and so many activities and wonderful facilities. Evenings were magical with super after dinner activities, fun for kids and high quality performances from the dance team. We would highly recommend. Thank you Iberostar!
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Marissa
17 Nov 2023 - 24 Nov 2023
reviewed on expedia
5 out of 5 stars
The hotel was wonderful and the staff were so helpful and friendly, particularly in the restaurant and bar and all the entertainment staff were such fun and so enthusiastic. I didn't need them myself but I saw them helping less mobile people and being wonderful with children too.
The atmosphere was so good and it rubbed off on all the holidaymakers from all different countries too.
The food was exceptional, some of the best I have ever had in any hotel and have stayed in ranges from B & B's to 5 start hotels. The buffet was so varied and vast and fresh fish cooked changing daily, salads and theme nights. There literally was something for everyone.
The hotel clean and the gardens lovely. Plentiful sunbeds and a great choice at lunch for food too.
The hotel is set right on the beach and we were not hassled a firm no and you are not bothered at all. They were friendly and just trying to sell some things. It was a beautiful promenade and we also found some great restaurants for lunch.
I will definitely recommend this hotel, actually already have and will one day visit again.
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marian
3 Oct 2023 - 7 Oct 2023
reviewed on hcom
5 out of 5 stars
Fantastic experience. Staff were unbelievable. Nothing was too much trouble. Pool area and beach were amazing. Food had plenty of variety. Felt very safe. Definitely going back and would have no hesitation in recommending to family and friends
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Hiren
18 Jul 2023 - 25 Jul 2023
reviewed on hcom
4 out of 5 stars
Great location on the beach. Beach is great. A private section and overall, the beach is not too busy. Hotel is nice. Food is very good for buffet standards. The vegetarian concept is not clear with much mixing of spoons etc especially in the pool bar. Evening entertainment is really good with a mix of singers on the main bar and dance shows in the theatre. Pools were too deep to enjoy. Not sure why you would have both pools 135cm upwards. Would make more sense to have one shallower so that the tiny kids pool was not overused. Finding sun beds was quite often an issue. Toilets in the reception were sometimes horrible but generally the place is clean. To note, Agadir tends to be cloudy in the mornings - apparently mainly in July. We did have a couple of cloudy mornings. 30 mins from the airport. Nice holiday.
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Krishan Ramesh
30 May 2023 - 4 Jun 2023
reviewed on expedia
3 out of 5 stars
Room was standard. Restaurant staff need slightly more training on what "Vegetarian" means, some said yes just because some dishes had vegetables - but on the later days met with the chef and he showed me around all the different options.
When we got to the room, there was already an opened bottle of water there - looks like housekeeping did not clear it.
One person from housekeeping takes the towels and another brings new ones. Took over 90minutes and me going to reception twice for towels to come to my room for changing - not acceptable when I wanted to shower children.
The children's pool is ok, quite small, especially when it is busy. The adults pool is not heated and can get cold. The entertainment around the pool and hotel is good.
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amjad
21 May 2023 - 22 May 2023
reviewed on expedia
5 out of 5 stars
Staff were brilliant specially Siham from reception Very helpful great customer service 1st time at hotel she provided all the info about hotel would recommend to all freinds and family
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Tatiana
2 Apr 2023 - 12 Apr 2023
reviewed on expedia
5 out of 5 stars
I visited Iberostar on 10/03/2023 with my family.Amazing a hotel with very friendly staff!
The program for kids/adults every day and evening.The food was excellent outside the kitchen as well inside..
5 ⭐
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Mohammed
13 Feb 2023 - 18 Feb 2023
reviewed on expedia
4 out of 5 stars
Security box should be free. Why charge customers for basic feature that is found free in many hotels. Safety of belongings should not require an extra fee. If the hotel is serious about its customer safety which should be priority number onenthen they wouldn't charge for this. It also protects your staff from being falsely accused if items go missing.
I read reviews about the buffet. It did get quite boring. In fact a couple of days we missed it and went out to eat as it was the same stuff every day. Most hotel buffets have a themed night like different cuisines or at least a different variety every day but this was quite repetetive. In a 5 day stay we got bored pretty quickly.
It stated outdoor pool was heated but either it wasn't or it was too low as it was far too cold to get in to.
Odd rules like you can't get hot drinks in restaurant during other meal times they turn the hot drinks machine off including normal hot water. It's only for breakfast and tea time.
Quite long queues at the bar. Sometimes only 1 person serving. If you just want a bottle of water you shouldn't need to queue in a long line of people who are ordering multiple alcoholic drinks.
Indoor pool was really good. Spa was top. Especially Salima. One of if not the best massage we've ever had we ended up going back twice! Grounds are fantastic and hotel staff were friendly. Kids clubs was good too. And kids show at night could be more child friendly rather than just belly dancing. More Kids songs
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Ajmina
15 Jan 2023 - 17 Jan 2023
reviewed on hcom
4 out of 5 stars
We have stayed here once before and this is our second visit at this hotel. From the positives; I would say it’s good they have an indoor heated pool facility for 2 hours a day, good range of food selection at the buffet restaurants and reasonably good section at the snack bar and finally they have reasonably good entertainment nights. We were however out off by the fact that despite being in a Muslim country, they put out pork in the buffet area (which was accidentally picked and eaten by a member of my group). Although it was labelled as pork, we didn’t think we would have to look out for this kind of thing in a halal country. Serving alcohol in mixed glasses was bad enough, but offering pork in a halal country amidst the buffet was just extremely disappointing. We normally let the kids go out and pick their own foods, they could have easily picked it too. Makes you wonder if they care about contaminating their foods with non halal foods at all; because they seriously don’t care when it comes to alcohol. We thought we found our place in Agadir, but it seems we need to reconsider.
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Yenmai
Invalid Date - 28 Dec 2022
reviewed on expedia
4 out of 5 stars
We enjoyed our stay here very much, there were some hiccups in the beginning with check in and other issues. But all in all it was a good place to stay and the staff were very welcoming. We enjoyed the food very much, plenty of choices for everyone. There's 4 choices of pools, the small baby pool was heated although i don't think its always the same as the 2nd time we went in it was alot colder. The smaller pool facing towards the sea was also heated but weirdly it was very deep so we didnt get to enjoy it as we were with the little one. And theres also a indoor pool which was heated which the public can use at a certain time which was very helpful.