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Hotel Casa Faroles

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(289 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with a 24-hour business center, this smoke-free hotel has a conference center and 24-hour room service. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.

Nearby attractions

Located in Zacatecas, Hotel Casa Faroles is in the city center. Historic Center and Mala Noche Palace are local landmarks, and the area's natural beauty can be seen at Juarez Garden and Sierra de Alicia Park.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

24-hour room service
Free cooked-to-order breakfast available daily 7:00 am–11:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

Shopping

Conveniences

Elevator
Front-desk safe

More

Renovated entire property - october 2018
Romance packages available
Smoke-free property
map

Reviews that mention...

Family Reviews

for Hotel Casa Faroles
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4 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Hotel Casa Faroles

Latest reviews (1)

N

Natalie

10 Apr 2024 - 17 Apr 2024
reviewed on hcom

4 out of 5 stars

We stayed here for a week to visit family- a lovely hotel in the heart of Zacatecas! We’re from America & speak only a little Spanish (but did have family there to help translate) ..we only had 1 hiccup but it actually worked out in our favor. We had booked 2 rooms (both were supposed to have king beds) but when we arrived, 1 room had 2 full beds & the other had a king bed. It was brought to their attention but it appeared there were no other king rooms available. But, they assured us that the room with 2 full beds was actually an upgrade, since it was a larger room, so it was no big deal! Only other issue was our room on the 1st day smelt very strongly of cigarette smoke. My parents’ room was across the hall & they had a loud noise that would sometimes keep them up at night.. still unsure what it was but they managed fine! Overall, we enjoyed our stay here & loved the location.. you can walk all over downtown Zacatecas from this hotel; from Circle K to pharmacies, restaurants, shopping, etc. Beautiful hotel, strong A/C, comfy beds (but could’ve used softer pillows in my opinion), clean rooms, smart TVs, friendly/helpful staff.. but the real star was the breakfast that’s included with the stay! Carlos was an amazing waiter & the breakfast was some of the best food we had while we were there.. delicious! Also loved the hours of breakfast as someone who’s not much of a morning person. Lastly, we really enjoyed the rooftop terrace.. it was SO nice! Would stay here again!
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