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Hyatt Regency Merida Hotel

4 star hotel
Kids stay free
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Hyatt Regency Merida Hotel in Merida is a fantastic choice for families. Guests consistently praise the hotel's cleanliness, comfortable rooms with great pool views, and the exceptional kindness and helpfulness of the staff. The hotel is conveniently located a short taxi ride from the city centre, and boasts a wonderful Italian restaurant. While some guests noted that front desk staff could be more attentive, the overwhelmingly positive feedback points to a memorable family stay.

Guest highlights

The exceptional kindness and helpfulness of the staff
Clean and comfortable rooms with great pool views
The delicious food at the Italian restaurant

About the hotel

This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Hyatt Regency Merida Hotel is located in Mérida Centro, a neighborhood in Mérida, and is on the Strip. Notable landmarks in the area include Paseo de Montejo and Municipal Palace of Merida, and travelers wishing to experience a bit of culture can try Great Museum of the Maya World. Traveling with kids? Consider Zoological Park of Centenario, or check out an event or a game at Plaza de Toros de Merida. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Babysitting (surcharge)
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Free daily reception
Full breakfast available for a fee daily 7:00 am–12:30 pm: mxn 355 for adults and mxn 177.50 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airport

Airplane
Manuel Crescencio Rejon International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Merida Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Merida Hotel

Latest reviews (5)

J

Jeffrey

16 Nov 2023 - 19 Nov 2023
reviewed on expedia

5 out of 5 stars

Amazing and kind staff. Exceeded mine and my families expectations. Highly recommend to anyone traveling to Merida. Thank you Hyatt !
R

Ramon

8 Apr 2023 - 11 Apr 2023
reviewed on orbitz

5 out of 5 stars

The property was very clean. The rooms were comfortable and we had a great view of the pool . The Staff was very helpful especially when my toddler had an accident. The property is in a great area and a short distance from "el centro " via taxi.
D

Diana

28 Mar 2023 - 4 Apr 2023
reviewed on hcom

5 out of 5 stars

My parents and I stayed there for a week. It was one of the best hotels we have stayed in Merida the multiples times we have been there. The hotel was clean, modern, and beautiful. Location is great. Carlos at the restaurant on the 17th floor was so kind and helpful! He served us every day that we went there and his customer service was beyond amazing! Food was amazing! Our rooms were cleaned every day and we had no issues during our stay. If I could improve something, it would be that the front desk people need to be more friendly and attentive when guests ask questions or even walk into the hotel. Other than that, I will be definitely staying there again and recommend to family and friends.
J

James

19 Mar 2023 - 20 Mar 2023
reviewed on hcom

5 out of 5 stars

Slept like a baby! Comfortable bed and pillows. Great italian restaurant.
K

KYU SUN

Invalid Date - 26 Dec 2022
reviewed on orbitz

5 out of 5 stars

I and my family like this place. kind staffs & very friendly. I will choose this hotel if I revisit.
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