Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and laundry facilities.
Located in Coatepec, Hotel Spa Shalam is in the city center and near theme parks. Hidalgo Park and La Granada Waterfall reflect the area's natural beauty and area attractions include El Agora and Interactive Museum of Xalapa (MIX).