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Naala Tulum

3 1/2 star hotel
9/10 Excellent
(429 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.

Nearby attractions

Naala Tulum is located in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and El Toh Ecopark.

Popular amenities

Family friendly

Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance

Things to do

Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Elevator

More

Designated smoking areas

Nearest Airport

Airplane
Cozumel International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Naala Tulum
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Naala Tulum

Latest reviews (2)

I

Isaac

12 Jan 2024 - 16 Jan 2024
reviewed on expedia

5 out of 5 stars

Excellent staff and service. Very good location close to the beach, restaurants, Downtown, Ruins, etc. Highly recommended for families or with friends.
C

Christine

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Hotel rooms and common areas look and feel new and modern. Firm beds, fresh lovely linens, modern bathroom in the rooms. It's nice that the sink area is separate from the toilet and shower. Good for a family. Staff keeps the hotel very clean too. Pool area is on the roof. Small but lovely views. Can be a bit windy. There are some upscale shops nearby and several restaurants. But the area has basically no public beach access. Can't even see the ocean. It's behind the walls of all the beachfront hotels. That was disappointment, but no fault of the hotel.
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