Mereva Tulum by Blue Sky

My family just returned from a week-long vacation at the Mereva and it was absolutely fabulous. The staff were super friendly, attentive and incredibly helpful. The included breakfast was heavenly and generous — from the lattes to the fruit bowls to the myriad ways to order your eggs. The property itself offers a beautiful, secluded boutique resort experience — exactly we wanted. The beds were comfortable, the view from our room was spectacular. I can’t recommend this place enough. The restaurant at the Mereva’s sister property Alea might just be my new favorite place to eat in the world.

Our stay at Mereva was amazing. Everything from check-in to check-out exceeded expectations. The staff were very welcoming and friendly and by the end of our trip, they felt like family. Our room was fantastic with perfect ocean view and very clean. Our fridge was stocked with water bottles every day which was super helpful in keeping us hydrated from our activities whether lounging in their two pools, to swimming in the ocean, to our excursions to the Tulum Ruins and Chichen Itza. I would definitely stay here again and highly recommend Mereva as a must stay when visiting Tulum.

We were blown away by both the setting and the service at Mereva! We traveled with our three girls (10, 8 and 6) and had the most wonderful sta. The hotel itself is stunning - big healthy palm trees (with an abundance of coconuts!), two pristine swimming pools, lovely sitting areas, and of course, the gorgeous beach. The rooms were clean and spacious and ours even had a plunge pool on the porch, which our kids loved in the evening. Beyond the appearance and cleanliness, though, we felt so cared for by the incredibly friendly staff. Shout out to our favorite waiters, Jose Luiz, Oscar, Aaron, Dinicioco, and Miguel. They felt like family by the end of our stay! Abigail and Angeles at the front desk could not have been more helpful. They booked our car, wrote post-it notes with all the places we should visit, ordered us extra blankets, gave us towels/snorkel gear/etc when we headed out on adventures, and even just walked by and checked on us as we played at the beach. Truly could not speak more highly of the experience at Mereva and will be back again soon!

Beautiful property. A bit pricey but was happy to be away from the tourist crowds. Can’t beat the gorgeous view of the Caribbean Sea. Small beach but we felt like we had the place to ourselves. 10-12 minutes away from Xel-Ha, which the kids had a blast. Gorgeous cenote across the street from the hotel. Breakfast was included every day. Food & cocktails were excellent. Kayaks, life vests, snorkel gear are free. It’s a boutique hotel, eco friendly, so do not expect things u may get from a big resort. Staff were very friendly. We had rain the first couple of days, but even with the clouds, the ocean front view was gorgeous.

Totally unfriendly manager! They charged $USD600 extra more for our kids, compared with our friends who had even older kids, booked exactly the same room for exactly the same dates during the same week through Bookings.com rather than Expedia (it is pay at the hotel system and does not matter where you book). They refused to help at the hotel and the manager was extremely rude, not personal at all. Property had huge safety issues (slippery grounds and stairs when it rains, stairs not visible in the pool), and the manager acts like these issues do not exist despite serious accidents (that end up in hospitals) happening... There is street dog walking around who scratched my daughter's arm and the manager did not even visit us. There are big rocks in the very shallow ocean in front of the dock and there is even no warning on that. The manager only cares about how he can charge you more but nothing else including safety issues... The staff who were serving food in the mornings were nice but I felt so bad for them as they were only three people and working like crazy to serve everyone!

We were so impressed with this hotel and all the staff! We will definitely recommend this place in the future to friends and family. Thank you for such a wonderful stay! The front desk guys were helpful and fun! Thanks for a great honeymoon stay!

Really enjoyed my stay at Mereva. The staff was very friendly and helpful. The room we stayed in was beautiful and clean. I enjoyed the peacefulness in the hotel. Enjoyable for morning and afternoons by the pool and beach. I will be recommending to my friends and family and look forward to retuning.

It is a nice boutique hotel at the beach. I loved everything about my stay there. The view to the ocean is spectacular. The beach is small but very comfortable. Only there is rocky bottom so it is not so good for children. The hotel offers the water shoes and it has a dock to get in the ocean... The room (w partial ocean view) was very nice, spacious and clean. It had a balcony with hammocks which I used almost every day in afternoons. The restaurant was very good. Food was always freshly cooked and well presented. The service at the hotel is friendly and very helpful. Everyone speaks English so it was easy to communicate. I recommend this hotel.

I really liked the pools and the piers with hammocks. The drinks were great too. The food was mediocre except the pizza was delicious made in a wood fired brick oven. Thin and crispy crust. We had fun during our stay. Bed was comfortable and huge dual rain showers were really nice too. We would stay here again and also recommend to our friends and family.

We had a wonderful stay at the Blue Sky Tulum! The staff were all very welcoming and helpful, and the property was beautiful. Everything was clean and peaceful. There were other guests, but it wasn't crowded, and it felt very private. It definitely has more of a small family feel versus a big busy resort, but it still has all the amenities you could want. Gorgeous beach and great snorkeling!