1/29

Hotel Cielo

3 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(290 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

When you stay at this beach hotel you can enjoy umbrellas and free beach club nearby.

Nearby attractions

Hotel Cielo is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is on the Strip and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

Access to nearby health club
Ecotours

Outdoor

Beach umbrellas
Rooftop terrace

Conveniences

Front-desk safe

More

Beach towels
Smoke-free property

Nearest Airports

Airplane
Cozumel International Airport
19 km from this hotel
Cancun International Airport
50 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Cielo
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

1 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

100%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Cielo

Latest reviews (1)

G

Gumercindo

6 Apr 2023 - 8 Apr 2023
reviewed on hcom

2 out of 5 stars

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels