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Capital Plaza Hotel

3 1/2 star hotel
Kids stay free
8.6/10 Excellent
(751 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and conference space. Housekeeping is available on request.

Nearby attractions

Located in Chetumal, Capital Plaza Hotel is in the city center and near the boardwalk. Notable landmarks in the area include Fisherman's Fountain and Oxtankah Ruins, and travelers wishing to experience a bit of culture can try Museum of Maya Culture. Don't miss out on a visit to Santuario del Manati.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Bike parking
Bike storage
Fitness center
Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Elevator
Reception hall

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Capital Plaza Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Capital Plaza Hotel

Latest reviews (3)

R

Rodger

4 Jan 2020 - 6 Jan 2020
reviewed on hcom

4 out of 5 stars

We stayed in a junior suite. It was clean and roomy.The staff is always friendly and helpful. We have stayed at Capital Plaza several times and always enjoy ourselves. If internet is important to you I should warn you that it is pretty bad at times. Depending on the room you are in the internet signal can be weak and, at times, non existent. I think that is the single greatest need for the hotel.
R

Rodger

17 Jun 2019 - 18 Jun 2019
reviewed on hcom

4 out of 5 stars

The food in the restaurant was good. The staff was friendly and helpful. We don’t speak Spanish but some of the employees do and try hard to please. The pool is wonderful for children and the bar is close by for adults.
A

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Anyone staying at that hotel will be more than happy. It is vey clean and comfortable & the pool is great for kids and adults. Front Desk is very helpful especially Carlos on the early shift. Thank you Carlos for driving us to the Las Vegas Casino on New Year's Eve
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