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Villa del Palmar Cancun Luxury Beach Resort & Spa

4 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (42)

generated by AI based on family reviews

Overview

Villa del Palmar Cancun is a luxurious beachfront resort perfect for families. The resort boasts spacious rooms with amenities like kitchenettes, washers/dryers, and multiple TVs and bathrooms. Families will appreciate the helpful and friendly staff, the convenient location, and the pool and hot tub facilities. While the beach may have seaweed at times, the resort's other amenities more than compensate. The resort also features a spa. Guests regularly note the resort staff's attentiveness to detail.

Guest highlights

Spacious rooms with kitchenettes, multiple TVs and bathrooms, perfect for larger families
Attentive and friendly staff who go above and beyond to ensure a pleasant stay
Convenient location with easy access to amenities
Relaxing atmosphere and multiple pools and hot tubs

About the hotel

Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Nearby attractions

Located in Punta Sam, Villa del Palmar Cancun Luxury Beach Resort & Spa is next to a golf course and on the beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Miguel Hidalgo. Traveling with kids? Consider Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park. Parasailing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

Popular amenities

Family friendly

5 outdoor pools
Access to nearby outdoor pool
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
In-room child care (surcharge)
Laundry facilities
Playground
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet
Free in-room wifi has a 2-device limit

Food and drink

24-hour room service
5 bars/lounges, 1 beach bar and 1 poolside bar
6 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available daily 7:00 am–11:00 am

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

18 holes of golf
4 spa tubs
5 outdoor pools
Access to nearby outdoor pool
Aerobics classes
Arcade/game room
Beach volleyball
Beach yoga
Children's pool
Fitness center
Full-service spa
Kayaking
Lifeguards on site
Playground
Sauna
Scuba diving
Shopping
Steam room
Yoga classes

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store

More

Beach towels
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Cancun International Airport
23 km from this hotel
Cozumel International Airport
81 km from this hotel
map

Reviews that mention...

Family Reviews

for Villa del Palmar Cancun Luxury Beach Resort & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

42 reviews

Review data

5 star reviews

64%

4 star reviews

21%

3 star reviews

7%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Villa del Palmar Cancun Luxury Beach Resort & Spa

Showing 1 - 10 of 42 reviews

Latest reviews (42)

C

Corina

20 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!
G

Gustavo Edwardo

16 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken
g

galitt

5 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!
S

Silvia

19 Apr 2024 - 27 Apr 2024
reviewed on expedia

1 out of 5 stars

Several things damaged or not working in the room. Maintenance had to come to our room on five separate occasions over a period of 3-4 days. A waiter from one of the restaurants asked my friend for a cash tip ($50 cash was given) when a tip was already included in the bill. Not only that but the same waiter followed me to the pool from the restaurant asking for an additional tip. I complained to the front desk but they could not care less. To top it off the hotel grounds are like a cemetery after sun down. No activities, nothing to do. I could say more but why bother. Will never go there again as will discourage friends and family from going there.
R

Rolando

8 Apr 2024 - 12 Apr 2024
reviewed on expedia

5 out of 5 stars

Amazing stay with my family of 5. Property was beautiful and room was perfect for us. Came with a kitchenette, washer/dryer, tv in each room, balcony in each room, bathroom in each room…we loved it. Everything is easily working walking distance and easy to find. We didn’t need much from resort staff, but whoever we had a question they were very helpful
S

Sharad

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Great place and experience overall; very good for families. Shown as advertised. Only reason for not giving 5 stars was difficulty in getting dinner reservations at resort restaurants, as it seems like you needed to do this well in advance. Otherwise, great place and would stay there again.
M

Mitsi Karen

15 Mar 2024 - 20 Mar 2024
reviewed on expedia

5 out of 5 stars

Loved Everything about this Hotel ! From the first day to the very last ! We stayed 5 days during spring break with our kids everyone was so attentive , our housekeeping was just great it was freshened up everyday, they even folded our Laundry which we didn’t expect, the pool was great hot tubs , breakfast ,the spa ! They had valet parking for us as well ! Check in check out was super fast and easy ! One of the best places we’ve stayed at !
U

Ulyana

26 Jan 2024 - 2 Feb 2024
reviewed on expedia

5 out of 5 stars

Very relaxing place for family
C

Cher Eleanor Nicolas

20 Jan 2024 - 23 Jan 2024
reviewed on expedia

5 out of 5 stars

The best hotel ive stayed my entire life! If i could give 101 stars, i would! The entire staff went above and beyond!!! They are really the best. I would definitely go back to this hotel with my family and friends.
A

Alex

9 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

Our family had the best time , all the people that work there were absolutely great .( Santiago David and the 2 other ladies from activities) are incredibly ,bar thender by the pool unbelievable. We would definitely go back to this resort.
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