Spirit Holbox

The Good - Beautiful Rooftop and Great Breakfast The Bad (So Much) - At check-in we were told our child that was 19 would add $150 USD to our 3 night stay. We didn't receive a different room. Same room Higher unexpected price. Our safe stopped working twice and we had to have it manually opened by staff. Check out was even worse than check in. We were told a taxi would be reserved for us and arrive at 5:30am so we could make our ferry and flight. No taxi and no one in the reception. Had to walk around the property for 20 minutes before I found a worker to call us a taxi and we almost missed our boat home. When we get to the airport we get a message from the reception anticipating an apology but they just needed our exp date for our cc so they could charge us more. Honestly, for the adjusted up price there are better places to stay.