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Hotel CasaBakal - A pie de Laguna - Bacalar

3 star hotel
9/10 Excellent
(126 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel CasaBakal offers stunning views and a relaxing atmosphere perfect for families. Families will love the pool, dock, and complimentary kayaks and paddleboards. The friendly staff and excellent service contribute to a memorable stay. While rooms are basic, the incredible location and amenities more than compensate.

Guest highlights

Kayaks and paddleboards available for use
Stunning views
Friendly and helpful staff

About the hotel

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, concierge services, tour/ticket assistance, and multilingual staff are onsite.

Nearby attractions

Located in Bacalar, Hotel CasaBakal - A pie de Laguna - Bacalar is on a lake. While the natural beauty of Lake Bacalar and Canal de los Piratas can be enjoyed by anyone, those looking for an activity can check out Municipal Spa of Bacalar. <br>

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free cooked-to-order breakfast available daily 8:00 am–11:00 am

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

Outdoor pool

Outdoor

Garden
Outdoor entertainment area
Terrace

Conveniences

Water dispenser

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Hotel CasaBakal - A pie de Laguna - Bacalar
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel CasaBakal - A pie de Laguna - Bacalar

Latest reviews (4)

J

Jill

13 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend!
J

John

15 Sept 2023 - 18 Sept 2023
reviewed on expedia

5 out of 5 stars

Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.
J

Julie

18 Apr 2023 - 23 Apr 2023
reviewed on expedia

5 out of 5 stars

One of them most beautiful places on earth. Danny at the desk was so helpful. The food was wonderful and the staff so polite and kind. We went kayaking and took the 3 hour sailing trip around the lagoon. The guides on the sail boat were fun and knowledgeable about the area. Met some wonderful people from around the world and one family we'll be keeping in touch with !! I love this smaller size, quaint hotel, I wouldn't change a thing about it !!
D

Daniel

2 Jan 2022 - 4 Jan 2022
reviewed on hcom

4 out of 5 stars

Great location by the lake but not worth it if you do not get a cabin w lake-view. Nice food and enjoyed the SUP and kayaks provided by the hotel. We were a couple seeking a relaxing and calm stay and we did not understand it was a family hotel based on the marketing; so we were surprised by german/dutch children running around and shouting during the day that impacted our stay negatively. Please note that its a huge difference between lake-view and not lake-view cabins. The non-lake view cabins feels small and if you don’t want full insight from people walking by outside you will have the curtains closed (walking path just in front of the bed). Poor wifi in the room. To summarize: The hotel area, surroundings, food, vibe and Staff are great. The non-lake view cabins are overpriced and not nice. Please note that the chill vibe of the place is easily disturbed by a few loud guests, hence its a little of a gamble to stay here if you’re a couple looking for calmness.
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