La Reserva Chapala Resort

Positive feedback: • hotel is well-kept. • beautiful location •comfortable bed • new construction • wonderful garden with a bar and great common areas/ammenities to hang out with your family or friends at the lounge bar or pool area. Things to improve: • black out curtains to be installed or at least fix the current shutters to prevent light from coming in. • there was a lot of noise from all the families with kids and babies, so not a very peaceful place to rest, if that’s what you’re looking for. • bathroom should be converted into a separate unit from bedroom (no privacy) • toilet walls so filthy with dry vomit • not always someone at front desk

Very noisy due to construction onsite in preparation for an event at the place. The management did not communicate this nor offered any apologies for the poor communication. On top of that, the place was very unsafe for kids as wood cutting and power tools being used next to the kids playground, very hot ground spot lights around the property and poor fence next to a high drop at the lake.