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Marriott Tuxtla Gutierrez Hotel

4 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Marriott Tuxtla Gutierrez Hotel is a popular choice for families. While some guests have reported minor inconveniences like malfunctioning keycards and a bee problem near the pool, the overall feedback is overwhelmingly positive. Families appreciate the hotel's convenient city centre location, helpful staff, and the availability of Uber Eats. The hotel also offers a club level and a restaurant. While the pool may be occasionally out of service, a free shuttle service to a nearby hotel is provided as compensation.

Guest highlights

Helpful staff
Convenient city centre location
Restaurant and club level access

About the hotel

This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a sauna are onsite.

Nearby attractions

Marriott Tuxtla Gutierrez Hotel is located in Tuxtla Gutierrez. Parque Convivencia Infantil and Tuxtla Planetarium are local attractions and those in the mood for shopping can visit Plaza Bonampak Shopping Mall and Plaza las Americas Shopping Mall. Miguel Alvarez del Toro Zoo and Chiapas Museum of Science and Technology are also worth visiting.

Popular amenities

Family friendly

Children's pool
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
Free in-room wifi has a 3-device limit

Food and drink

1 swim-up bar and 1 bar
2 restaurants
Cooked-to-order breakfast available for a fee daily 7:00 am–noon: mxn 255-255 for adults and mxn 115-115 for children
Room service available

Spa

Massage/treatment rooms
Treatment room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Outdoor pool
Sauna
Spa services

Outdoor

Garden

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Angel Albino Corzo International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Marriott Tuxtla Gutierrez Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Marriott Tuxtla Gutierrez Hotel

Latest reviews (4)

f

francisco

26 Jul 2023 - 28 Jul 2023
reviewed on orbitz

5 out of 5 stars

I would definitely come back and recommend it to friends and family.
A

Audrey

6 Apr 2023 - 14 Apr 2023
reviewed on hcom

4 out of 5 stars

No complaints about our room, the club level or the restaurant. There are a few things i would like to see changed if we return. Such as, our key cards would stop working all the time this was extremely frustrating it happened to other family also staying here so i know were werent the only ones. At the pool there are a lot of bees which made the young children not want to swim, would be great if they could take care of that. Overall would return.
j

jesus gomez

20 Jan 2023 - 25 Jan 2023
reviewed on orbitz

5 out of 5 stars

very nice hotel I will recommend to friends and family memvers
R

Robby

30 Mar 2022 - 31 Mar 2022
reviewed on expedia

5 out of 5 stars

In the heart of the city very helpful staff and Uber eats friendly. Only negative I could think of was that pool was out of commission when I busted but they did offer free shuttle service to a neighbor hotel. Other then that my stay was very comfortable would recommend to friends and family.
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