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Viceroy Los Cabos

5 star hotel
9/10 Excellent
(964 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Viceroy Los Cabos is a stunning hotel with beautiful views and multiple pools. Families will appreciate the kid-friendly atmosphere and the multiple pools near the main building and beach. While the beach may not always be suitable for swimming due to waves, the hotel offers various amenities to make for a pleasant stay. However, please note that some guests have reported issues with noise at night and that the availability of amenities may vary.

Guest highlights

The multiple pools near the main building and beach.
The helpful and kind staff
The beautiful views

About the hotel

Catch some rays at the beach or spend the day relaxing at Viceroy Los Cabos's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.

Nearby attractions

Viceroy Los Cabos is located in Zona Hotelera, a neighborhood in San José del Cabo, and is in the entertainment district and on the beach. Plaza Mega Comercial Mexicana and San Jose del Cabo Art District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Hotelera and San Jose Estuary. Traveling with kids? Consider Wirikuta Botanical Cactus Garden and Cuadra San Francisco. Take an opportunity to explore the area for outdoor excitement like horse riding.

Popular amenities

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free cribs/infant beds
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

3 bars/lounges, 1 beach bar and 1 poolside bar
4 restaurants
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 25-50 for adults and usd 20-50 for children
Room service available

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
5 outdoor pools
Aerobics classes
Arcade/game room
Beach yoga
Children's pool
Free bicycle rentals
Full-service spa
Pilates classes
Private picnics
Sauna
Spa tub
Steam room
Yoga classes

Outdoor

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Reception hall

More

Beach towels
Designated smoking areas (fines apply)
Renovated entire property - september 2019
Romance packages available
Tv in lobby

Nearest Airport

Airplane
Los Cabos International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Viceroy Los Cabos
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Viceroy Los Cabos

Latest reviews (7)

M

Melissa Ann

23 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

This hotel is absolutely stunning. Beautiful views. 2 big pools near main building and 2 next to beach! Huge gym with lots of equipment. Great restaurants. Close to airport. We just didn’t like the loud music at night cuz it echoed in courtyard and we have a toddler who was trying to sleep. And the beach was nice but not swimmable due to huge waves and undercurrent.
S

Stacy

24 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Lovely with excellent service. The only issue is the pool is small for kids.
K

Kyle

28 Feb 2024 - 3 Mar 2024
reviewed on expedia

5 out of 5 stars

We love this property! It’s beautiful and the pools are great. We recommend this hotel to all friends and family.
L

Larranisha

12 Feb 2024 - 15 Feb 2024
reviewed on expedia

4 out of 5 stars

I loved the resort views and cleanliness and how kid friendly it is. It just is really pricey for food and drinks and having kids around was not the best but over all it is a great resort food was good. I enjoyed myself everyone was so helpful as well.
A

Alison

21 Nov 2023 - 23 Nov 2023
reviewed on expedia

3 out of 5 stars

Staff is quite lovely as on our prior visit. This visit we received no VIP perks. I booked a junior suite with a lunge pool. The lunge pool is basically a hot tub and not really a lunge pool. Our room furniture (like the headboard) left much to be desired. My son had been looking forward to the game room but it no longer existed. The roof top restaurant was closed: The Nido restaurant was average.
J

Josh

18 Aug 2022 - 21 Aug 2022
reviewed on orbitz

1 out of 5 stars

Hi Viceroy A few days before our arrival I received an email regarding upgrades and the general information/flight times/food allergies. I responded straight away with a email requesting that we upgrade our room as this was a request/option that viceroy informed me of. As we got to Cabo San Lucas there was no information regarding the transfer to the airport to Viceroy. ( this had left us to pay $110 US through the hotel. I find this odd as the email that I received stated our fly in and out times. Usually when a hotel does this it’s to organise transport which was not done in this case. Once we arrived to the hotel we were informed that we could not go ahead with the upgrade I requested as it was booked now…but this was all sent through an email I had some days earlier from the request of viceroy. It was my partner and I 3 year anniversary, which was stated in that same email. There was no welcome package, or even something so basic to congratulate us. Especially when we have stayed at lessor star hotels and been looked after. We are very disappointed with this stay. The staff were lovely but just the basic things lacked, room upgrade that we had emailed and were paying for, the transport issue and the welcoming of us regarding this trip. We will not be suggesting this resort to family or friends in California as it lacked the basics of these issues that have been outlined. Thanks Josh and Zahra
J

Joseph R.Duster

2 Feb 2022 - 7 Feb 2022
reviewed on hcom

5 out of 5 stars

Our stay at Cabo was amazing!!! Staff completely helpful, kind,treated everyone as though they were family.. We hope to return again and again!!
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