Veranda Pointe Aux Biches Hotel

The most problematic thing for me is that the hotel put pictures of a newly part of the hotel, but when we arrived we were told that it is private area and not for the guest of the hotel. The rest of the hotel is poorly maintained. The pool has black weeds in it, the beach amenities are always dirty and the house keeping stuff are not that great. The reception have good attitude but work very slowly. The best thing that was really good in the hotel was the kids club, the stuff there were amazing. The food is not so good as well. I do not recommend at all

Excellent and highly recommended!! 10/10! We found this hotel on Expedia and the photos & reviews looked good so we decided to book for 11 days. In all honesty, the hotel was beyond our expectations and absolutely fantastic from the onset up until we left. We were welcomed nicely and were provided with an early checkin free of charge. The staff were very friendly and courteous. The kids club was awesome. All the teachers were amazing especially my sons favourite Beatrice. Kids club had different activities to keep the kids entertained. Very organised with a good timetable. The rooms were lovely and cleaned well. We had a family room and housekeeping always prepared different animals for our son using towels which was a nice touch and much appreciated. We were on a half board basis. Breakfast was superb with many options on a buffet basis. Dinner was good with a lot of variety. They served different food every day. Omtee was a great host. The gym was clean with everything you need. On the last day our flight was late and the hotel allowed us to leave late with no cost. Like I said, they were understanding with great customer service. We really enjoyed our stay with great memories. We would love to come back in the near future. Thank you for making our time in Mauritius memorable :)