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Sunway Resort

4 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Sunway Resort is a popular choice for family holidays, offering easy access to a range of attractions. Families particularly appreciate the resort's location, being within walking distance of Sunway Lagoon theme park and a large shopping mall with plenty of dining options. The resort also boasts a fantastic play pool that is a big hit with children, often eliminating the need for a separate theme park visit. While some guests have noted minor issues such as sticky floors in rooms or noise from the hallways, the overall consensus points to a positive family experience with spacious rooms and helpful staff.

Guest highlights

The resort's play pool, often eliminating the need for a theme park visit.
The convenient location, with easy access to Sunway Lagoon theme park and a large shopping mall with numerous dining options.
The spacious rooms.

About the hotel

A restaurant, valet parking, and 24-hour room service are available at this smoke-free resort. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.

Nearby attractions

In the entertainment district, Sunway Resort is in Bandar Sunway, a neighborhood in Petaling Jaya with good shopping. Shah Alam Blue Mosque and Merdeka Square are notable landmarks, and travelers looking to shop may want to visit Mid Valley Megamall and Petaling Street. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6 am–10:30 am: myr 76.95 for adults and myr 36.50 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Shopping
Shopping mall

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe

More

Renovated entire property - december 2020
Smoke-free property

Nearest Airport

Airplane
Kuala Lumpur International Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Sunway Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

7%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Sunway Resort

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

Jayan

2 Jun 2024 - 3 Jun 2024
reviewed on expedia

4 out of 5 stars

Good place for a family holiday
M

May

23 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

Room floor abit sticky .. but overall is perfect! Can’t wait to go again! My kid love this place too..
C

Chua Wen

31 Aug 2023 - 2 Sept 2023
reviewed on expedia

5 out of 5 stars

Great place for kids! The kids enjoyed the hotel playpool that we didn’t even need to visit the theme park.
A

Azzam

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

One of the best resort stays we ever had. Room location was convenient. Easy access to kids pool and walking distance from the shopping mall and Sunway Lagoon park. We highly recommend the resort.
X

Xin

1 Jun 2023 - 4 Jun 2023
reviewed on expedia

5 out of 5 stars

Perfect place for family vacation
H

Hairiah

12 Mar 2023 - 15 Mar 2023
reviewed on hcom

4 out of 5 stars

Wish the resort had replied or gotten back to me regarding my request for my kids. Yes it’s a request but if you could or couldn’t accede I think shouldn’t let guest know so we can have a back up plan in place before checking in. Other than that, new place is beautiful.
Z

Zhengjian

26 Feb 2023 - 1 Mar 2023
reviewed on expedia

3 out of 5 stars

Booked the family terrace becuase specifically wanted to have bath tube, however was assigned another room upon checkin and was not informed. Called customer service and they explained due to renovation, family terrace was not available and the room assigned was a water terrace room thats come without a bathtub. Would appreciate this was communicate to me before going to the room and find out myself and have to call. Have to pay for parking which out of my expectations when paying for 3 nights and the price is above average against surrounding hotels Expendia customer service was contacted and responded promptly. All in all this will not be my first choice should i visit sunway again as the price versus expectation/experience is far fetched.
S

Suhaimi

12 Dec 2019 - 15 Dec 2019
reviewed on hcom

5 out of 5 stars

Great for family vacation.. Location has water theme park n big shopping centre
V

Vanisa

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Helpful staff, spacious room and convenient place to stay as there's a huge mall just next door with all you need (seriously, no need to go to downtown/center of KL as that mall has it all, from some named brands to cheap stores) - plenty of choices for eating as well and some attractions for the little ones) And a theme park (SunwayLagoon) - perfect if you are going with kids. The pool is great and so the breakfast with wide variety. My only complaint would be the noise that you can hear in your room from the hallway.
J

John

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

I booked a family package of 4D3N. The hotel is nice and the staff is friendly. Spend a day in Sunway lagoon much to the enjoyment of my kids. The Sunway mall is just a 5 mins walk from the hotel and it is linked. A lot of shops and eatery in the mall. I will suggest to head out of the hotel to shops opposite, where you can eat cheap and good local food. Ming Tien Rest is a coffee shop with multiple stalls and you can choose to seat in air-con interior. Unless you drive, it is very difficult for you to venture outside the hotel to other attraction. The only mode of transport outside Sunway is to take a cab which can be expensive. But outside the hotel, you can flag a taxi. Overall, a good stay and kids will enjoy the water theme park.
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