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Best Western Plus Meridian Hotel

3 1/2 star hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Best Western Plus Meridian Hotel receives positive feedback for its welcoming and friendly staff, who are praised for their attentiveness and helpfulness. Guests appreciate the cleanliness and comfort of the rooms. While some mention a dry breakfast, the hotel restaurant is noted for its delicious food and kind staff. The hotel's central location is also a plus.

Guest highlights

The extremely friendly and helpful staff, who made guests feel comfortable and safe.
The cleanliness and comfort of the rooms.
The delicious food in the hotel restaurant.

About the hotel

This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.

Nearby attractions

Best Western Plus Meridian Hotel is located in Nairobi Central, a neighborhood in Nairobi, and is in a shopping district and near the airport. Kenya National Theatre and Nairobi National Museum are cultural highlights, and some of the area's landmarks include National Assembly Building and Karen Blixen Coffee Garden and Cottages. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours and other activities like outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Highchair
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
24-hour room service

Spa

Body scrubs
Body treatments
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Billiards/pool table
Fitness center
Outdoor pool
Spa services
Steam room

Outdoor

Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Couples dining
Designated smoking areas (fines apply)
Romance packages available
Tv in lobby

Nearest Airport

Airplane
Jomo Kenyatta International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Meridian Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Meridian Hotel

Latest reviews (4)

s

sagrario

12 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

I loved this hotel!!!! I loved the way they treated all my family. Very impressed with how they take safety very serious.. The rooms were very clean and confortable. The breakfast was dry. The restaurant staff was very friendly and kind. Front desk was also very nice. The doorman was ama!!
D

Dawit

14 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

The team was extremely friendly, especially Florence, Patrick. Everyone was so helping when needs arise. I stayed with my family. My older dad was welcomed and felt at home.Thank you everyone for everything!!!!!
M

Michael A.

9 Feb 2024 - 13 Feb 2024
reviewed on expedia

4 out of 5 stars

The entire staff was very friendly and welcoming to me! I felt comfortable and safe at all times in my nice room and the food in the hotel restaurant was delicious!!!!!!! I truly enjoyed my stay because the hotel amenities and location was great right downtown! But is was the fantastic staff of good people that made my stay Excellent!!!!!! I’ll be back next year with a whole group of my family next February for vacation from America! Yes, I loved it that much and my family can’t wait to experience the same!!!!!!! Thank you to the entire staff and keep on doing what you’re doing! You’re Awesome!👌👌👌👌❤️
M

Marie

14 Aug 2022 - 15 Aug 2022
reviewed on orbitz

1 out of 5 stars

Warning to minorities -The owner (Indian decent ) has no regard or your -He yelled at a young lady - black for resting her head on the coach - where she decided asked politely for his name and not to be spoken to it that manner he continue to yell ‘Get out . The young lady was terrified as the man thought it was ok to be in her face . Her mother came to her defence and other friends who where travelling together where he continued to yell and threatened to call the police as he was reminded that he was verbally abusing women and this would not sit wel with anyone in North America and the family and friends had spent at least 2 nights at this hotel so no one is a peasant. It was very disturbing as the security men were all black and they did nothing to protect woman of their own race ( a sister or daughter ) instead followed orders given by the owner who portrayed him self as a colonizer.. This is not a family friendly Hotel especially for woman as the owner and security staff has no problem taking to women/ young ladies like dogs and don’t understand the meaning of personal space . The bathroom showers were clogged and made showers unpleasant be use the water didn’t drain fast enough. The shower is a perfect depiction of the owners attitude . Do your selves a favour and don’t support someone or a business that doesn’t respect you the customer or your heritage. There is footage which also captures him saying he doesn’t care about how he was treating the b
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