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Sovereign Hotel

3 1/2 star hotel
8.4/10 Very Good
(50 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.

Nearby attractions

Located in Kisumu, Sovereign Hotel is in the business district and near the airport. The area's natural beauty can be seen at Kisumu Impala Sanctuary and Lake Victoria.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service
Buffet breakfast available for a fee daily: usd 15 for adults and usd 15 for children

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - hot stone

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
This property does not have elevators
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Outdoor pool
Spa services

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Sovereign Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Sovereign Hotel

Latest reviews (1)

M

Maureen

11 Mar 2021 - 13 Mar 2021
reviewed on hcom

4 out of 5 stars

The hotel is generally good only that they need to improve on being thorough with their cleaning, and service at the restaurant. Seats in the room had this strong dusty smell which was quite uncomfortable considering both my kids are asmatic. The hotel too need to focus on maintenance, i.e sockets, bathroom area. Restaurant is a big disappointment, Ordered for food and the first time the chips masala came full of lemon and was unbeatable. Second time ordered for fish fillet and stir fried chicken, the fish came in raw had to return it back, chicken was full of tumeric and uneatable too. The waitress serving us offered to call the chef for for us to explain our dissatisfaction and he declined coming up to talk to us.... and to make it worse we were charged for both meals. The hotel should seriously pay attention to their kitchen section.
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