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HOTEL MYSTAYS Fuji Onsen Resort

3 star hotel
Kids stay free
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

This smoke-free hotel features a restaurant, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall and a vending machine.

Nearby attractions

Located in Fujiyoshida, HOTEL MYSTAYS Fuji Onsen Resort is near a train station and on a lake. Travelers eager for a bit of culture can stop by Kawaguchiko Music Forest Museum, while those wishing to experience the area's natural beauty can explore Lake Kawaguchi and Arakurayama Sengen Park. Fuji-Q Highland and Fuji Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 7 am–9:30 am: jpy 1800 for adults and jpy 900 for children
Hosted evening meal available daily for a fee of jpy 3600

Spa

Indoor mineral hot springs (onsen)
Public bath open from 5:00 am - 11:00 pm

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Conveniences

Elevator
Reception hall
Vending machine
Water dispenser

More

Smoke-free property

Nearest Airport

Airplane
Tokyo International Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for HOTEL MYSTAYS Fuji Onsen Resort
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

25%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about HOTEL MYSTAYS Fuji Onsen Resort

Latest reviews (4)

S

Saiyeen

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

3 out of 5 stars

Useful location if one has families and wants to visit the Fujikyo-Highlands theme park . Hotel can do better by giving customers locations of restaurants and cafes within walking distance from the hotel
C

Chin Hung Timmy

19 Jun 2023 - 20 Jun 2023
reviewed on expedia

4 out of 5 stars

As I didn’t rent a car, the hotel is a bit far from the highway expression bus stop. And there are no proper side road to walk on and it is dangerous for me to go with a kid alone with heavy backpacks. Once settled, the hotel is around 6-8 min walk to the restaurants and the Fuji Q park. Not much food available after 8pm as well, so bring some snacks in case you or the kids feel hungry later the night. Even though the public bath tub is under construction, the arrangement between women and men schedule works well.
V

Vivian

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Awesome hotel with good breakfast (dinner was not as good as breakfast). Very kids friendly, highly recommend
A

23 Apr 2023 - 25 Apr 2023
reviewed on hcom

2 out of 5 stars

This is a hotel catered to big tour groups. We encountered many such guests with terrible manners. One lady was taking photographs with her handphone inside the onsen bath and changing room. Another family (grandmother, mother and granddaughter) jumped into the onsen without showering. What was really disgusting was the grandmother started splashing water at her body while squatting on the steps of the onsen. During dinner, some old ladies will push and shove at the buffet line. Also, the location is inconvenient for travellers who don’t drive. The bus stops were also confusing and not clearly demarcated. I’m surprised this place had a good review on the platform. The staff however made up for the shortcomings of the hotel through their polite and professional service.
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