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Hotel JAL City Haneda Tokyo

3 1/2 star hotel
9/10 Excellent
(1157 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hotel JAL City Haneda Tokyo is a great option for families visiting Tokyo, especially those flying into Haneda Airport. Its convenient location, with easy access to the airport via a frequent shuttle service, and proximity to amenities like a FamilyMart convenience store, makes it very practical. Many guests also highlight the hotel's comfortable rooms and excellent breakfast. While some reviews mention inconsistencies in staff friendliness, the overall consensus points to a positive experience.

Guest highlights

The convenient location near Haneda Airport and the availability of a shuttle service.
The comfortable rooms and beds.
The delicious breakfast.

About the hotel

Along with a restaurant, this hotel has self parking and a microwave in a common area. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Near a metro station, Hotel JAL City Haneda Tokyo is in Ota, a neighborhood in Tokyo with good airport proximity. Tokyo Tatsumi International Swimming Center and Akihabara Electric Town are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shinjuku Gyoen National Garden and Tokyo Bay. Tokyo DisneySea® and Tokyo Disneyland® are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 6:00 am–10 am: jpy 2200 for adults and jpy 1320 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
Shared microwave

Nearest Airports

Airplane
Tokyo International Airport
3 km from this hotel
Narita International Airport
62 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel JAL City Haneda Tokyo
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel JAL City Haneda Tokyo

Latest reviews (5)

D

Desmond

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Very close to the airport and has a family mart right across the street.
T

Tiffany

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

5 out of 5 stars

Staff was not friendly or welcoming, they only were kind and friendly towards airline pilots and flight attendants. I had to request fir the skincare kit that they only would put out for fir the airline crew. Obvious differences in level of care between my family and the airline crews. Very disappointing especially since I know I paid full price for my rooms.
C

Chikae

23 Sept 2023 - 24 Sept 2023
reviewed on orbitz

5 out of 5 stars

My family have been staying here whenever visiting Japan. Very convenient as it's close to Haneda Airport. The shuttle service is great, especially the driver who spoke excellent English, was fantastic. The room is clean, the beds are comfortable, the breakfast is wonderful. We will definitely come here again!
J

Joshua

19 Sept 2023 - 20 Sept 2023
reviewed on orbitz

5 out of 5 stars

Very nice staff. I already recommend Hotel JAL CITY to friends and family. Would love to come and visit Japan again. Thank you for your kindness. Definitely felt special being a guest at Hotel JAL city
M

Maohe

22 Jun 2023 - 23 Jun 2023
reviewed on orbitz

5 out of 5 stars

The property is closed to HND airport, only 8 minutes drive way. There is ATM and family shopping store, it is very convenient. Also a few small restaurants just cross the hotel. The breakfast is exceptional. The shuttle to and from HND airport every 30 minutes. I highly recommend this hotel and will stay next time.
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