Sheraton Miyako Hotel Osaka

About the hotel

This hotel features 5 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Housekeeping is available on request.

Nearby attractions

Located in Minami neighborhood, Sheraton Miyako Hotel Osaka is connected to a rail/subway station. Osaka Castle is a notable landmark and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game while in town? See what's happening at Kyocera Dome Osaka or EDION Arena Osaka. Guests appreciate the hotel's convenience to public transportation: Tanimachi 9-chome Station is 6 minutes by foot and Tsurahashi Station is 11 minutes.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges

5 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7:00 am–10:00 am: jpy 3000 for adults and jpy 1500 for children

Room service available

Spa

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Wedding services

Accessibility

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height electrical outlets in bathroom

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Fitness center

Full-service spa

Indoor pool

Lifeguards on site

Sauna

Shopping

Outdoor

Lifeguards on site

Conveniences

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Reception hall

More

Designated smoking areas

Show less...

Nearest Airports

Osaka International Airport

15 km from this hotel

Kansai International Airport

37 km from this hotel

Reviews that mention...

All reviews (7)pool (4)staff (4)dining (1)

Family Reviews

for Sheraton Miyako Hotel Osaka

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

14%

4 star reviews

29%

3 star reviews

43%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Miyako Hotel Osaka

Latest reviews (7)

W

William

7 Mar 2024 - 15 Mar 2024

reviewed on hcom

5 out of 5 stars

We love hotel and we have been staying in this hotel for years whenever we visit as it’s away from the busy tourist crowd with only 3 stops to namba station. Uenomachi station is convenient to move around with direct train to Kyoto and Nara. The hotel is linked to a small mall with food and supermarket. Hotel was kind and offered to upgrade us to a junior suite during our 8 nites stay. It’s indeed a comfortable trip for me and my husband.

B

Beth

14 Sept 2023 - 18 Sept 2023

reviewed on expedia

2 out of 5 stars

Not family friendly - the hotel do not let under 12's use the pool. This was our main reason for selecting the hotel so was a huge disappointment. The layout also means that you rarely see any staff.

K

Katherine

26 Sept 2023 - 28 Sept 2023

reviewed on expedia

4 out of 5 stars

The staff was amazing! We travelled with 2 adults and 1 child age 10 years. Site states family friendly with a pool. But kids age 12 and under not allowed to use the pool. Also, you need to pay around 2000 yen per person per day to use it. Would not have booked this knowing hotel would charge for use and no kids allowed.

C

Carol

30 Aug 2023 - 3 Sept 2023

reviewed on hcom

3 out of 5 stars

Overall the staff was friendly and very helpful. I was travelling with a 5 year old, but I didn't know beforehand that the swimming pool is only allowed for over 12 years old. Also, there is a fee to use the gym and the pool. They don't inform you of this on their website, it is disappointing that they are not transparent about this information. The initial picture is very misleading, as its a picture of the swimming pool, I would not categorize this hotel as family friendly for that matter.

c

christian

12 Jul 2023 - 15 Jul 2023

reviewed on expedia

3 out of 5 stars

I did not like the staff not speaking proper english, the room was too small for three people (2 adults and one child) and the proposal of three beds. Sheraton hotel needs renovation, it is too old by many aspects, it does not look like a 5-star hotel. The choice for international breakfast was limited. I liked the kindness of trainee staff welcoming clients at breakfast/dining area.

S

Sammy

27 Jun 2023 - 3 Jul 2023

reviewed on wotif

3 out of 5 stars

The daily room serving was nice. The fact the swimming pool was for 12 years and over was not good. Our kids were wanting to swim. Not many restaurants nearby. Useful being close to the subway.

D

Debbie

18 Jan 2023 - 26 Jan 2023

reviewed on hcom

4 out of 5 stars

Very convenient, just above the train station. Connected to a big small with supermarket and food to shop. Room was big for family of 3 with infant. Only bad thing was i was given a room all the way to the end which is a far walk from the lift and with an infant, she probably woke up every room we had to walk pass when she was crying. The room given was older than the others as well. Not sure why it was not renovated together