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Active Life Madarao
3 1/2 star hotel
Kids stay free
8.4/10 Very Good
(47 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Active Life Madarao is a highly-rated hotel in a fantastic location for families, just 100m from the Madarao ski slopes. Families will love the spacious rooms, the excellent breakfast and dinner options, and the dedicated kids' play area. The hotel also boasts a relaxing bar and the option to rent an outdoor onsen. Guests consistently praise the exceptionally friendly and helpful staff, who go above and beyond to ensure a comfortable stay. While some past guests reported issues with cleanliness and amenities, these seem to be exceptions rather than the rule.
Guest highlights
The incredibly friendly and helpful staff who were always available to assist with any needs.
The spacious rooms with comfortable beds and nice views.
The excellent breakfast and dinner, prepared with care and attention to detail.
The kids' play area, allowing children to have fun while parents relax.
About the hotel
Ski into Active Life Madarao, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless Internet access. Housekeeping is available on request.
Nearby attractions
Active Life Madarao is located in Madarao Mountain Resort, a neighborhood in Iiyama, and is in a rural area and in the mountains. Madarao Kogen Ski Resort and Tangram Ski Circus are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lake Nojiri Naumann Elephant Museum and Myoko Sunshine Land. Taikan Bonsai Museum and Sasagamine Farm are also worth visiting. Spend some time exploring the area's activities, including skiing, ski runs, and snowboarding. Guests appreciate the hotel's quiet location.
Popular amenities
Family friendly
Refrigerator
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 50+ mbps
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–9:00 am: jpy 1100 for adults and jpy 1100 for children
Guest services
24-hour front desk
Change of towels (on request)
Housekeeping (on request)
Luggage storage
Ski equipment rentals
Ski storage
Ski-in/ski-out access
Snow sports gear
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Well-lit path to entrance
More
Renovated entire property - november 2016
Smoke-free property
Reviews that mention...
Family Reviews
for Active Life Madarao
4 out of 5 stars
4 reviews
Review data
5 star reviews
- 75%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 25%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Active Life Madarao
Latest reviews (4)
J
Jeroen
31 Dec 2021 - 2 Jan 2022
reviewed on wotif
5 out of 5 stars
A real nice hotel, where customers are still taken for value. Easy access to the Madarao ski slopes (100 m walk). Decent breakfast made with care and possibility to have dinner as well. Attention to detail with bar, games area, children area and not to forget the possibility to rent the outdoor Onsen. With the snow on one side this was a real treat.
Not to forget the excellent service minded staff !!!
c
chiu kai
8 Feb 2019 - 12 Feb 2019
reviewed on hcom
5 out of 5 stars
Snow condition was excellent when we arrived at Iiyama station. Although a clear direction from bus stop to the hotel entrance was informed, we took a Jumbo taxi which only cost 2-3k JPY more than the bus ride for 4 persons, a snowboard bag and 4 luggage. The room is spacious in size, with new comfy beds and towels, and has the nicest view. Very good breakfast and dinner, kids play area, relaxing bar. My girls love the brownie at coffee corner. The most valuable asset of the hotel is the staff. They are very smart, hard working, extremely helpful and friendly. Thank you all very much for taking care of our stay. Cheers!
A
30 Dec 2023 - 2 Jan 2024
reviewed on hcom
5 out of 5 stars
Our 3 night felt we had been there weeks. The staff, especially Lisa the manager and her husband Stuart, were so lovely and always available for any of our needs, they made us feel like family. Lisa had a saying that if a yes to your request wasn't available she would find a way around it to fulfill your request. The hotel was super clean and everything felt and looked new. The food was great and the service was impeccable. When we went to get our ski gear we noticed it was all brand new and some of the gear even had the tags in it. Loved the stay and would go there again. I Would 100% recommend staying there.
A
7 Jan 2019 - 11 Jan 2019
reviewed on wotif
2 out of 5 stars
The only thing saving this hotel is the fact that they have Netflix. Out room was filthy, with old slippers from the last people that stayed in the room left under the bed (along with bottles and dust). Our room had no towels, which we only realised once we got out of the shower (and by then it was too late). The staff are mostly immature and young kids with no experience, and hog the hotel amentinities such as the spa, meaning you have to wait ages before you can get in. Really didn’t enjoy this place.
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