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Hakone Hisui

4 star hotel
Kids stay free
9.4/10 Exceptional
(58 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite. Housekeeping is not available.

Nearby attractions

Located in Hakone, Hakone Hisui is in the mountains. Lalique Museum Hakone and Hakone Venetian Glass Museum are cultural highlights, and some of the area's landmarks include Buddhist Stoneworks at Motohakone and Hakone Shrine. Museum of the Little Prince and Hakone Pirate Ship are also worth visiting.

Popular amenities

Family friendly

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free local cuisine breakfast available daily 7:30 am–10:00 am
Room service available

Spa

Body treatments
Facials
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (japanese robe)

Guest services

24-hour front desk
Luggage storage
No housekeeping

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchairs available on site

Things to do

Hot springs
Karaoke
Sauna
Shopping

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe
Vending machine
Water dispenser

More

Smoke-free property

Nearest Airport

Airplane
Tokyo International Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Hakone Hisui
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Hakone Hisui

Latest reviews (2)

F

Family

28 Aug 2018 - 29 Aug 2018
reviewed on wotif

5 out of 5 stars

Gorgeous location, beautiful hotel, delicious food and fantastic staff. This was an amazing and such memorable stay. Our family of five who speak next to no Japanese were made to feel so welcome. Our half bored package was amazing, both dinner and breakfast (Japanese options) and all the staff were so happy and helpful. We all wished we could stay longer.
J

Jonathan

22 Aug 2017 - 23 Aug 2017
reviewed on hcom

1 out of 5 stars

we had a daughter and booked a room for 2 adults and 1 child. when we arrived in our room it was small and in a basement far, far away from reception (i.e. extra long walk). so we asked for a better/different room. that of course would be a significant upgrade fee so we were forced to pay it. the gym was even dingier.
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