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New Otani Inn Sapporo

3 1/2 star hotel
8.2/10 Very Good
(637 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Nearby attractions

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–9:30 am: jpy 2750 for adults and jpy 1375 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)

Things to do

Shopping

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
New Chitose Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for New Otani Inn Sapporo
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about New Otani Inn Sapporo

Latest reviews (2)

J

Jason

21 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
A

3 Feb 2023 - 4 Feb 2023
reviewed on hcom

3 out of 5 stars

A bit distant from popular town centre, particularly during winter ice festival that it took 2 to 3 bus stops to get there. Walking around in Jan to Feb (snowing) would be potentially risky for kids and elderly (not recommended strongly). Mediocre facilities commensurate with name of being an 'inn' and not a hotel. No shopping arcades or department stroes in vicinity and relatively expensive room charges during ice festival.
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