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Hotel New Otani Makuhari

4 star hotel
Kids stay free
9/10 Excellent
(931 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Nearby attractions

Hotel New Otani Makuhari is located in Mihama, a neighborhood in Chiba, and is near a train station and on the boardwalk. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Traveling with kids? Make time for Tokyo Disney Resort®, or check out an event or a game at Chiba International Swimming Pool.

Popular amenities

Family friendly

Free theme park shuttle
Indoor pool
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar
5 restaurants and 2 coffee shops
Buffet breakfast available for a fee daily 6:30 am–10 am: jpy 4174 for adults and jpy 2530 for children
Room service available

Spa

Body treatments
Facials
Spa open select days

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Full-service spa
Indoor pool
Indoor tennis court
Outdoor pool
Outdoor tennis court
Sauna
Shopping
Spa tub
Steam room

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Tokyo International Airport
26 km from this hotel
Narita International Airport
34 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel New Otani Makuhari
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel New Otani Makuhari

Latest reviews (3)

S

Sirikorn

10 Feb 2020 - 14 Feb 2020
reviewed on hcom

3 out of 5 stars

Everything is fine except the cleanliness in the room. Full of dust at the curtain where u can see the thicknessof dust with your eyes. The carpet is dusty and look very old. So not good with family with kid or old people. I am choosing 4 adults and 1 kid room which is pretty small when added 2 extra beds inside. Toilet and shower are in the same area so quite difficult for 5 of us to use.
W

Wei Ping

26 Dec 2019 - 29 Dec 2019
reviewed on hcom

5 out of 5 stars

Walking distance to JR Kaihimmakuhari station and eateries and Mitsui Outlet Park Makuhari. Makes it a convenient location and room is considered very big for Japan hotel standard and the public airport limousine bus stopped by right outside one of the back exit! Would be wonderful if I Don’t have to pay extra for breakfast for my 7 year old child! If she’s 10 years old and older - it would be free since my room is for 3 adults! What a weird rule - it’s like children are not welcome. Other than that, “It’s A Great choice.
A

11 Sept 2020 - 13 Sept 2020
reviewed on orbitz

5 out of 5 stars

I chose New Otani Makuhari to get plenty of rest. I booked a junior suite twin and our room is great. The views of the sea are fabulous, we can stay all day and enjoyable. The room is stocked with every amenity imaginable, and all of the staff are great with hospitality.
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