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Kelly
5 Oct 2024 - 6 Oct 2024
reviewed on hcom
5 out of 5 stars
Excellent service, we accepted offer to upgrade to a junior suite for a redouble fee and it was an excellent choice. It was very clean and spacious
with amazing views from three windows right across the canal from the St Lucia Train station. Nice spread of breakfast and different types of coffee to indulge included in the room rate. We only stayed one night in Venice after our RC Cruise but this place was a wonderful refuge and great place to end our trip! We shall be back in Venice!
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Steven
1 Apr 2024 - 2 Apr 2024
reviewed on expedia
5 out of 5 stars
Great location close to train station. Good breakfast. And the family-like services from everybody in hotel.
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Kari
6 Oct 2023 - 8 Oct 2023
reviewed on travelocity
5 out of 5 stars
The property was easy to find coming from the airport, but would be ideal location for those arriving by train. It’s conveniently located across from the train station and many water bus stops. Three adults stayed comfortably in the junior suite with small balcony with gorgeous views overlooking the grand canal and sunsets. The staff were all very welcoming and helpful. We loved our stay here and highly recommend.
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Pamela
4 Aug 2023 - 6 Aug 2023
reviewed on travelocity
5 out of 5 stars
Great hotel for families. We got the family suite and it was perfect for a family of 4 with a small kitchen included
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Fei
1 Jul 2023 - 2 Jul 2023
reviewed on hcom
5 out of 5 stars
Absolutely amazing! Beautiful hotel, helpful and friendly staff, awesome location with the view of Grand Canal. Had a fantastic experience with my family.
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Erika
31 Mar 2023 - 3 Apr 2023
reviewed on hcom
5 out of 5 stars
Wonderful location on the Grand Canal by the train station. Comfortable accommodation for a family of four with two separate rooms, a kitchenette, and separate beds for the kids. But, by far, the staff make this hotel such a delight! They get to know you and are exceedingly helpful, kind, and fun. We were so well cared for and sad to leave.
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Jill
2 Mar 2023 - 4 Mar 2023
reviewed on travelocity
5 out of 5 stars
This property and the staff who run it are everything we hoped we would find when we planned our trip to Venice. The hotel's location is perfect, right off the Grand Canal and a short walk from the train and bus stations. Our room was AMAZING. We opened the windows and absorbed the breeze off the canal. The property is clean, well-maintained, and postcard perfect.
When we arrived (a bit later than we had hoped) the staff phoned a local restaurant to let them know we were on our way. We were welcomed into what felt like, a family atmosphere. Staff gave us a detailed map, highlighting areas of interest, and recommended some things close to do. If we ever go back to Venice, this will be our spot. I felt so welcome and treasured.
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sandra
Invalid Date - Invalid Date
reviewed on travelocity
4 out of 5 stars
Updated room.. we had an amazing view and location we loved. Even if the most visited places was a little far. We loved.
Breakfast includes but the only bad thing is my husband found a worn in the kids cereal milk
We decide breakfast only fruits and croissants
The rest we really loved that palce
A
23 May 2019 - 24 May 2019
reviewed on orbitz
5 out of 5 stars
Great room, lovely position on the Grand Canal and great staff. Welcoming to children.
A
13 Oct 2017 - 14 Oct 2017
reviewed on hcom
5 out of 5 stars
Exceptionally helpful staff and great location right across the train station. The rooms were kind of small and difficult to move around for a family of 4 but the location was very convenient. Loved the complementary glass factory tour.