Aqualux Hotel Spa & Suite

As for the service, it is not a 4 stars. The massage was given in a cold room with no music and the spa pools had many kids. Additionally, the restaurant’s food is mediocre and low quality. Location is good.

Our second visit to this hotel. The pool area is one of the main reasons we returned. It is fantastic for adults and kids and it's lovely to be outside in a heated pool when the weather isn't so great. Hotel is modern, clean and comfortable. No issues with the room or bathroom. Service levels are inconsistent. Some staff were great, others can be unhelpful and on the odd occasion appeared a little rude although that could be lost in translation. Breakfast was disappointing compared to last year when an omelette station was in operation but the hotel was very quiet on this occasion as we stayed before the main Easter weekend. If the service levels were more consistent I would not hesitate to give a 5 star review. It is very likely we will return in any event.

We booked this hotel rather last minute, based on the outstanding reviews to date since it opened a couple of months ago. The hotel is cleverly designed so that it works well for both families and couples alike - there are several pools and sun bed areas meaning you don't ever feel like you're staying at some enormous hotel, yet you get the benefit of larger hotel facilities: beautiful swimming pools (indoor & outdoor) pool bar great indoor spa This, coupled with the fact that it's a 5 min walk to the impossibly quaint and pretty lakeside town of Bardolino, with a great selection of (reasonably priced) restaurants and gelaterias made it a wonderful break. And to top it all off we didn't see one chav all week! We would go back in a heartbeat..

We stayed at Aqualux for 10 nights in July as a party of 2 adults and 2 children (8 and 6 years). This is a lovely hotel recently opened offering modern, clean and comfortable rooms. The staff were always extremely polite and helpful. There are 8 pools to enjoy - inside and out - including a small 'lazy river', baby pool, infinity pool and jaccuzzi beds etc. Breakfast is first class - eggs made any way to order #but be prepared to wait# and you can make your own fresh fruit/veg juice. The location of the hotel is great - a 5 min walk down the road and you are on the edge of the town and a further few minutes walk takes you to the lake. We visited some of the other towns but have to say that Bardolino was by far our favourite as it is less commercial/busy and mostly pedestrianised. We enjoyed the numerous Italian restaurants and ice cream shops. The 'train' ride around the town was a hit with the kids. Easy to catch the boat or catamaran to other towns.The location is also close to Gardaland and other theme parks. The only very slight negatives about the hotel is that the bed was a little on the hard side and the comfort room is a little cramped for a family of 4, but has a good size double bed and sofa bed. We had a nice balcony but absolutely no view so did not feel like sitting out much. Try to get a pool view if you can. All in all a lovely hotel in a great location to explore the south east of the lake.