Hotel Santa Maria Novella

About the hotel

A full-service spa, a health club, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.

Nearby attractions

Hotel Santa Maria Novella is located in Santa Maria Novella, a neighborhood in Florence, and is near a train station. Historic Center - Downtown and Via de' Tornabuoni are local landmarks, and some of the area's activities can be experienced at Circolo Golf Ugolino and Golf Club Le Pavoniere. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Nelson Mandela Forum. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 bar

1 coffee shop/cafe

Free buffet breakfast available daily 7 am–10:30 am

Room service available

Spa

Massages

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Things to do

Fitness center

Full-service spa

Sauna

Outdoor

Rooftop terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Reception hall

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Florence Peretola Airport

5 km from this hotel

Pisa International Airport

69 km from this hotel

Bologna Guglielmo Marconi Airport

85 km from this hotel

Reviews that mention...

All reviews (13)location (6)evening entertainment (1)staff (8)clean (3)family room (2)dining (1)

Family Reviews

for Hotel Santa Maria Novella

5 out of 5 stars

13 reviews

Review data

5 star reviews

92%

4 star reviews

0%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Santa Maria Novella

Showing 1 - 10 of 13 reviews

Latest reviews (13)

C

Craig

15 Jun 2024 - 19 Jun 2024

reviewed on expedia

5 out of 5 stars

This location was amazing, the staff was so nice, and the room was fantastic. This is a 5 out of 5 star property. Areas for improvement are: we were in floor 2 and the bar could be heard well into the night especially on Saturday night and the gym was broken while we were there (no machines would power on). The equipment in the gym is super old and not up to the standards you would expect for a nice American hotel. Adding newer and more machines to the gym like a peloton would go a long ways. With that said most people aren’t coming to Florence wanting a nice gym, but this is important to our family. Overall, we would look to stay here again when we come back to Florence. Thank you!

M

Michael

1 Jun 2024 - 3 Jun 2024

reviewed on hcom

5 out of 5 stars

Positively incredible hotel and experience. Staff was very polite and responsive even for us (who did not take the time to learn even a tiny bit of italian before our visit). Mattress, pillows, and linens were all amazingly comfortable. We slept like babies even with a little bit of urban noise at night (though there not much). Location was terrific for walking to all the normal attractions, even attending an opera. Morning in-room breakfast service was a highlight for us. Simple food but really sets this hotel apart. Would definitely recommend to anyone. My wife has already said when we come back to Florence we won't stay anywhere else!

Y

Yanyan

26 Mar 2024 - 29 Mar 2024

reviewed on expedia

5 out of 5 stars

This is the best hotel we stayed during our Italy trip. The family room is perfect. Hotel staff is very welcoming. I love the fresh flowers and the decor of the hotel. Location is close to everything.

K

Kwan

20 Feb 2024 - 22 Feb 2024

reviewed on expedia

5 out of 5 stars

My room was assigned junior suite, but that room has 3 different steep stairs between room and restroom. We asked to change the room and they did. I would recommend when you check in if you don't want any room has stairs.

K

Keith

22 Jul 2023 - 25 Jul 2023

reviewed on wotif

5 out of 5 stars

Beautiful property, spacious rooms. We had two room adjoining for the kids and it was perfect. Very nice breakfast offered each day. The location was fantastic right on Pizza di Santa Maria Novella. Easy walking everywhere. Also a roof top area with seating to enjoy the sunset with a bottle of wine.

M

Michael

3 Apr 2023 - 4 Apr 2023

reviewed on hcom

5 out of 5 stars

We stayed in the family suite for one night and it was a little weird when we had to walk down the street (with the luggage person helping us) to access the condo in a separate building. However, we we pleasantly surprised by the spaciousness of this accommodation. This was perfect for our family of five. Plus, we had two sets of full height glass doors in the main bedroom that opened to a balcony overlooking the huge square. This was lovely. We ate dinner about 100 steps from our condo and it was great. Breakfast at the hotel was also very nice. We wish we would have stayed at this hotel for a few more nights. I’m adding a photo from our balcony. This was so cool.

y

yan

20 Feb 2023 - 22 Feb 2023

reviewed on wotif

5 out of 5 stars

Beautiful room. We had a family room which was 2 rooms adjacent to each other with a sitting room in between. The rooms are elegant, beautiful and luxuriously decorated - Florence style. The staff were super friendly and helpful and went out of their ways to help us. We need to check out early in the morning (before their breakfast time). The staff offered to give each one of us a box of breakfast to go.

L

Lev

Invalid Date - 7 Jan 2023

reviewed on wotif

5 out of 5 stars

The location of the Santa Maria Novella Hotel is ideal as it is walking distance from the train station and many other key sites in Florence. The front desk staff were friendly and always ready to assist us with any questions/concerns. The breakfast room is beautiful and the food choices were wonderful. The staff at breakfast were professional and helpful. Our room was upgraded to a junior suite which was a beautiful room overlooking the SMN piazza. We would highly recommend staying at the Santa Maria Novella Hotel.

J

Jason

29 Jun 2022 - 3 Jul 2022

reviewed on wotif

5 out of 5 stars

I checked all the boxes because it's true. We are an American family of four (2 older boys) had 2 x rooms for 5 days. This hotel is: 1 Walking distance to train station (10 mins max)/roll your bags no sweat 2. QUIET, SAFE, ELEGANT 3. Very good condition overall 4. Bathrobes, slippers even mats next to the bed for the slippers and a chocolate on your pillow - ELEGANT 5. Great, full breakfast incl eggs, bacon if you're into that 6. Very helpful staff. 7.. CONVENIENT - seriouslt, FLorence is not a big city but you can walk to everything I could go on. I would stay here again in a heartbeat. WONDERFUL property. NOT a sleek Hyatt or Hilton. Older hotel in excellent condition with tons of charm, clean and comfy!

k

katherine

20 Jun 2022 - 22 Jun 2022

reviewed on wotif

5 out of 5 stars

Great location and good for families.