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Janie
19 Jul 2024 - 21 Jul 2024
reviewed on hcom
5 out of 5 stars
Travelling to Pisa with the kids. This hotel had the perfect location (few minutes walk to tower and plenty of restaurants). Felt safe with the security at front door and staff was very friendly and helpful!
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Danielle
7 Jul 2024 - 8 Jul 2024
reviewed on expedia
5 out of 5 stars
Very nice hotel in heavy tourist area. Get inside and enjoy lovely decor, plenty of a/c and very friendly staff. Our room was perfect for our family of four.
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farah
6 Jul 2024 - 7 Jul 2024
reviewed on expedia
4 out of 5 stars
Good amenities in the room for a family of 4
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Lisa
6 Jun 2024 - 7 Jun 2024
reviewed on expedia
4 out of 5 stars
The person at the reception on the day we checked in and out was absolutely brilliant and he was very knowledgeable. Sorry, I didn’t get their name.
The hotel (family building which was separate) itself felt a bit in need of a spruce up although was in a brilliant position in the centre of Pisa right next to the Tower.
The guest before us had lost the remote for aircon and unfortunately you can’t open the windows, so it felt very warm in the room but we managed ok. I think this would have been difficult in mid summer though. Hopefully this will be quickly rectified. We would stay again for its position and price. Thank you
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emma
22 Apr 2024 - 23 Apr 2024
reviewed on hcom
3 out of 5 stars
Excellent location, right by the tower.
Comfy beds and a good sized room.
Unfortunately, we were allocated a family room directly behind reception which was adjacent to a luggage room. This was accessed until 10pm on the night of our stay and again by 6:15am. It was incredibly noisy and disturbed us repeatedly. We were originally booked for a room in a separate building, which I’m sure would have been significantly preferred.
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Adam
21 Apr 2024 - 22 Apr 2024
reviewed on expedia
3 out of 5 stars
The staff at front desk was 10/10. What isn’t mentioned anywhere is that the family room is a couple sketchy blocks away in an apartment building. I wouldn’t have booked knowing this. Hope it helps another family avoid the same mistake.
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Lien Mai Thi
14 Oct 2023 - 15 Oct 2023
reviewed on hcom
1 out of 5 stars
The room was 200meters from the hotel, it is like a appartment. The room was really dirty and when We came and open the room, it was more then 30 mosquito And we have to use the tower to kill it.
The floor was dirty and the bed was not clean. In the shower head it was mold everywhere. Yeah hear voice when people come up the elevator. This was not good place to be for Family and kids
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Ava
28 Sept 2023 - 29 Sept 2023
reviewed on expedia
5 out of 5 stars
Loved this, the tower is Pisa is within walking distance. It’s the perfect walking spot with kids. We didn’t need a car or any form of transportation, you simple walk out the hotel into the park to view the tower. There are many restaurant options by the tower. Loved this location.
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Benjamin
29 May 2023 - 30 May 2023
reviewed on hcom
5 out of 5 stars
We stayed in the annex for one night. It was a great setup for our family of 5. Clean and quiet!
A
23 Sept 2023 - 24 Sept 2023
reviewed on hcom
5 out of 5 stars
I booked a room for myself and my mum at late notice, I booked a double bedded room as that was all they had left. I emailed them directly after booking to ask if they were able to supply me with an additional camp bed for the room. They replied within 10 minutes of my request explaining they had reshuffled some rooms and provided us with a room with a double and single bed- perfect! We arrived early for check in but were able to leave our bags at the reception. The location couldn’t have been better, it was more than we could have hoped for! We had a walk around Pisa and headed back to the hotel an hour later to get our room. The room was large, specious, bright and spotless! We then headed down to the back garden which was tranquil and a great place to relax for a while. Overall, the customer service was incredible, the location is fabulous and the room was immaculate. Overall we were extremely happy with our stay and will be returning and recommending to all our friends and family. Thanks again!