Mercure Parma Centro Stendhal

Great location but…..a) dated: the carpet in our room was smelly B) there was mold in the shower area C) there was no air conditioning, our room was stuffy D) you could hear absolutely everything going on outside. Way too much noise impeded us to sleep. The windows are not sound proof E) of all 4 hotels we stayed at during our family holiday, this was the only one that didn’t send you a greeting/ welcome email ahead of time or ask if anything was needed to make our stay enjoyable F) express breakfast is pricey for a machine coffee and a croissant $6 euro per person. We walked 1 minute to a nearby coffee and for 3 cappuccinos and 3 pastries we paid $10 euro G) no bottled water in your room or little chocolate H) very dated hotel, blow dryer was one of those old style white ones attached to the wall I) the bathroom towels were soft J) the hand towels were not really towels though But location was centric

Multiple rooms have poor air conditioning. I tried 5in in one night - all with problems. The best of the rooms had very noisy air conditioning so I had to turn it off and on so I had no sleep. As compensation I was offered free mini bar drinks - that was insulting and I declined. Overall it’s not in a great condition. They had some inappropriate pictures on the wall. Nude children pictures should be removed. Breakfast was passable.