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Wilson
6 Sept 2024 - 12 Sept 2024
reviewed on hcom
5 out of 5 stars
Spend one week on this location honeymoon anniversary 24 years, could not ask for a better place they treat you like a family Valentina front desk a perfect host Mattel in the wellness Department could not ask for more great service
Salvatore the food service could not ask for more a great service. Highly recommend for a quiet stay
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Chandrika
10 Jul 2024 - 14 Jul 2024
reviewed on expedia
1 out of 5 stars
Very fake property the pictures on website are totally different from the rooms they allot . It felt like we were put up in the most dingiest family room .
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Larissa
29 May 2024 - 3 Jun 2024
reviewed on hcom
2 out of 5 stars
Negatives: staff was rude and they will charge you for everything. We got charged $25 to get clean towels to our room (they said we had a washer so we codo it ourselves) and $5 for each pool towel.
Besides the one pool (which is way too deep for kids), there is no other playground or kids area, very different from what is advertised. They have a play area that is completely abandoned (tall grass and falling apart).
Positives: hotel is beautiful right by the ocean. Breakfast was not included but was really good and the breakfast manager Salvatore was excellent! He was hands down the best member there.
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Christina
4 Apr 2024 - 5 Apr 2024
reviewed on expedia
5 out of 5 stars
Phenomenal! The whole property is magical and the staff, particularly Valentina, went above and beyond. The location and grounds are breathtaking. My stay was too short and I look forward to returning. I would recommend Hotel Axidie to anyone, but especially someone looking to relax and recharge, or a wonderful family vacation.
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Nicholas
20 Oct 2023 - 24 Oct 2023
reviewed on expedia
5 out of 5 stars
Great location and facilities, great for a family break!
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Keith
26 Aug 2023 - 5 Sept 2023
reviewed on travelocity
3 out of 5 stars
Generally we had a pleasant stay at the hotel, however this is not a 4 strar resort, as you would expect.
YOU MUST KNOW, as Expedia does not have it anywhere in the description. Pools area, they call it Wellness area (the area with couple of beautiful pools on the left as you can see on the main picture) is NOT FREE for hotel residents. You have to pay 20 euro per person to go for a swim there or 40 euro per person if you want a sun bed as well! Children are not allowed there, except on Thursdays.
Beach, however, is free and it’s very large and we always had seats and umbrella there, although beach is a part of a beach club, which has its own local memebers and hotel residents can not choose where they want to be on the beach, as there is a dedicated area for the residents and, unfortunately, it is not the best one. On weekends beach gets very full and noisy as locals members come with lots of kids. There is a kids club for members there as well, however it seemed like it was only for Italian speakers.
Another thing Expedia does not say is that apartments don’t come with cleaning service. If you want they can arrange cleaning for 50 euros. This would include changing towels as well. Apartments are very dated and need a good repair, however they are quite spacious and located away from the main bit of the hotel so it’s quite there.
The best thing about this hotel is it’s location. In quite Marina area of Vico Equense, with nice selection of restaurants around.
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Jean
23 Jun 2023 - 27 Jun 2023
reviewed on travelocity
3 out of 5 stars
I do not recommend to stay at this property if you are traveling with family and specially during the weekends. What they don't tell you is that this resort rents some of their areas for events such as weddings as such, specially during the weekends( it may happen on weekdays too!). When an event happens they close the event areas ( wellness area pools, parts of the beach and even some paths. The result is a very confusing and annoying experience. The loud music until 1 or 2 in the morning, the path that you take to go to your room maybe closed and you have to walk around, even some areas of the beach are closed and you are restricted to a tiny part of it. The list goes on and on. The ‘wellness center’ which is the nice pool and sauna that they show you in the pictures is for adults only and if you as a guest want to use it you must pay a fee, if you want beach towels you must pay a fee, you get the point, the main restaurant doesnt open every day and if you want a nice table you need to make a reservation, i wouldn't do that any way the food is so so and expensive. Some of the service people are rude, like when an area is suddenly closed they just tell you to go away, the only really nice staff was the reception people who were helpful checking in and out. In summary if you are traveling with family i would stay away from this one, specially on the weekends and unless you cannot find any other place.
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Ana
29 Jun 2022 - 7 Jul 2022
reviewed on travelocity
1 out of 5 stars
We stayed at one of their apartments, the only option available when booking. Room never got cleaned, when we requested for housekeeping service were told it would cost 80 Euros. The laundry machine didn’t work in our room, someone was sent to fix it but was never repaired.
Local people get season passes at the hotel, it gets very crowded -a lot of youngsters; their “private” beach has lounge chairs and umbrellas assigned to those local people. Guests at the hotel can never get front chairs, but instead in the back. For beach/pool towels you have to go to the front desk to get them.
Our experience at this place was not good. We would not got back and don't recommend it.