Hotel Eden Roc

Amazing hotel! From the moment we checked in, we felt like family. Pascual at the front desk gave the best welcoming I have ever had at a hotel. The room, food and bar service and location were amazing. Will definitely be back.

This may likely be the finest hotel in Positano based on service, ambiance, amenities, and location. Every staff member was friendly and engaging and went above and beyond to ensure we had the finest experience possible. We had a family of four in the sea view family suite. Views are spectacular particularly from room top bar and restaurant. We dined at both restaurants as well as the bar, all high end service and menus including extensive wine lists. Hotel staff arranged private Mercedes transport to and from Naples as well as in town. Absolute five star experience.

This hotel was absolutely awesome! We stayed in a junior suite with a balcony overlooking the water and the hillsides of Positano; it was a picture-perfect view. The room was extremely comfortable, clean, and tastefully decorated, and had all the amenities you could ask for, including a small refrigerator with complimentary water and soft drinks. The staff was absolutely incredible. The hotel is centrally located and is walking distance to the center of town. They even have on-site parking available.

If you are even considering booking this hotel then look no further. The place is amazing. Staff are next level helpful - rooms are great, location is spot on with incredible views and the bar and restaurant are top notch. We travelled as a couple with a 6 month old baby and its fair to say our baby was treated like a celebrity. We had a fair few drinks in the sky bar and always great service. We even dined at the restaurant one evening and the food was out of this world. The restaurant wasnt cheap but was certainly value for money.

We enjoyed our stay at Eden Roc but the reason I booked this hotel was for the heated pool. I was told it was heated and it was not it was colder than the ocean. My husband and I always book hotels with a pool for our kids. Breakfast was good. Beds were comfy. Not sure if it was worth the $$$$

I can't say enough positive things about the hotel Eden Roc. When you travel, you want and expect a nice clean room, etc. However, what really separates the Eden Roc from other hotels we have visited (and I have several million miles on airlines and top tier status in many hotel chains) is that they truly care about their guests and you instantly become part of their family. They go well above and beyond to make your stay memorable (eg, for breakfast Tony already knows you name and room number and has all of your favorites and wishes prepared). The customer support team is outstanding and helped make a variety of plans and reservations for us, all without any errors. Everyone in the hotel is outstanding. Finally, you can't beat the view, the quality of the rooms, the services and extras. I can't say enough positive things about the Eden Roc.

Great location in Positano. Outstanding staff. Very comfortable rooms. Breakfast buffet has something for everyone especially if you have kids.