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Palazzo Caracciolo Napoli - MGallery

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Palazzo Caracciolo Napoli - MGallery is located in Naples City Centre, a neighborhood in Naples, and is near the airport and near a metro station. Spaccanapoli and Naples Cathedral are local landmarks, and some of the area's attractions include Botanical Garden of Naples and Pietrarsa Railway Museum. Edenlandia and Zoo di Napoli are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 7 am–10:30 am: eur 15 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Naples International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Palazzo Caracciolo Napoli - MGallery
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Palazzo Caracciolo Napoli - MGallery

Latest reviews (2)

S

Sharon

11 Nov 2022 - 14 Nov 2022
reviewed on hcom

1 out of 5 stars

The hotel was extremely run down. Except for the lobby area which is what is featured in the photos, the rooms are dated, beds old and uncomfortable, air cons loud and the showers leak all over the bathroom floor. The neighborhood is not safe at all for families with young children. I would
G

Guadalupe

11 Jul 2022 - 13 Jul 2022
reviewed on orbitz

5 out of 5 stars

I loved everything and the staff was amazing. The surrounding area doesn’t match this high end hotel, I had my kids with us and we couldn’t just go get a pizza. Taxis were on strike too. I’d stay again just be aware it’s not a family friendly neighborhood.
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