c
chris
18 Jul 2022 - 27 Jul 2022
reviewed on hcom
3 out of 5 stars
Hotel room and location is good. Breakfast variety is limited for my 9 days stay. Was yelled by the chef that Sat breakfast is 8am and witness a mother with her 2 young kids in their tracksuit being refused to pack breakfast for them. The Chef was going out of control, yelling and shouting. Poor kids to go through this and empty stomach. Shouldn't a chef duty to feed his guests? The food are mostly ready but it is just not 8am sorry no food for them. I understand there are rules but this is the first time it was handled in such a harsh manner. Worse experience ever as an international traveller I would say.
A
16 May 2024 - 18 May 2024
reviewed on hcom
5 out of 5 stars
After many years of travel to Israel and staying at excellent hotels, I have been staying exclusively at Leonardo Boutique in the heart of quaint Ramat Hahayal, Tel Aviv for my past dozen trips to Tel Aviv.
Surrounded by excellent, family oriented restaurants the staff treat me like family, the food is fresh, exemplary Israeli complete with custom breakfasts, and a spacious business lounge with all day gourmet coffee.
From the moment i walk through the door, I don't need to wait on line. The Class-Act reception desk greets me by name with my keys ready, room upgrade when available: whether the friendly Michal, Or, Tommy, Shai, Ron or Amit - impeccable English, all under the management of Berta, they will quickly adopt you as a family member and honored guest.
In the morning, Pablo, a pro barrista fixes you a cappuccino, while Ayala and Igor find you a nice table. Personal fresh Omlet chef Nafar and Brandon know your favorite dish, while Arika, Thomas, Elijah and Federico are at your service with a buffet spread that makde Israeli breakfast famous. Elias runs a worpd class dining experience as manager.
I cannot peave out the excellent housekeeping amd generap staff members, who all introduce themselves and remind me they want my stay to be comfortable and relaxing: There's Salomon, Matem, Mohamad, Ramzi, of course Yulia and Vitali, Chandani, Rhodug, and Johny, Mark, Oleg, Kobi, David, Benny & Nazim. Superb management by Galina & Yumi. The CEO Adam with his all-star team