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Jerusalem Hotel

9/10 Excellent
(184 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Jerusalem Hotel is a charming, family-run hotel that offers a warm and welcoming atmosphere. Guests consistently praise the delicious breakfast with many options, the comfortable and well-equipped family rooms, and the hotel's fantastic location, just a short walk from Damascus Gate. The friendly and helpful staff are also frequently mentioned in positive reviews. This makes it an excellent base for exploring the city.

Guest highlights

The delicious and varied breakfast
The comfortable family rooms
The warm and welcoming atmosphere created by the friendly staff
The superb location near Damascus Gate

About the hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a refrigerator in a common area, and a business center.

Nearby attractions

Located in Jerusalem, Jerusalem Hotel is in the city center and near the airport. Notable landmarks in the area include Garden Tomb and Damascus Gate, and travelers wishing to experience a bit of culture can try Israel Museum. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:30 am–10:30 am: ils 50 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Art gallery

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
Renovated entire property - november 2021
Shared refrigerator
Tv in lobby

Nearest Airports

Airplane
Ben Gurion International Airport
41 km from this hotel
Queen Alia International Airport
72 km from this hotel
map

Reviews that mention...

Family Reviews

for Jerusalem Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Jerusalem Hotel

Latest reviews (4)

s

sherry-lee

11 Aug 2023 - 13 Aug 2023
reviewed on orbitz

5 out of 5 stars

What a wonderful place-- absolutely charming, perfect location less than 5 minutes by foot to Damascus Gate... The staff were kind and generous, the breakfast was just delicious and full of options, the room was magical with such a cozy bed and beautiful linens. I will return with family for sure. Thank you so much!
S

Samy

Invalid Date - 18 Dec 2022
reviewed on orbitz

5 out of 5 stars

Great family run small hotel front of the gates Nice small busy restaurant on site Everyone is family working there
E

Embla

1 Dec 2022 - 2 Dec 2022
reviewed on hcom

5 out of 5 stars

We had a beautiful stay at the hotel! They were very helpful, and the hotel was way beyond our expectations. The breakfast was delicious! We were four people sharing a family room, and it was just what we needed. Would definitely recommend to support this Palestinian hotel!
T

Thomas

11 Jun 2022 - 16 Jun 2022
reviewed on hcom

5 out of 5 stars

Great family operated hotel, relaxing ambience, superb location near Damascus Gate, fantastic & genuine hospitality. Highly recommended...
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