Great National Hotel Ballina

Rude staff , uncomfortable beds , small tv (only 3 channels to choose from! ),miserable swimming pool which was ice ,steam room out of order , tiny sauna packed with locals !. All in all a pretty lousy experience for my family and I .

Very clean rooms, pool is very good & child friendly. & Staff very friendly & food is good. Only observation some furniture in our room and in lobby is damaged & shabby & doesnt reflect the rest of the stay & service

An excellent stay great location 5 minutes form town great for kids very friendly staff and notting is a bother to them very enjoyable and will definitely be back ...

Stayed in family room for one night with 2 x children. Only one single bed instead of two as agreed. Carpets badly stained. No safety lock on 1st floor window. 20 foot drop to car park. Poor service at breakfast. Senior waiting staff at lunch and dinner were high point.

On arrival it was quick at the reception. Unfortunately, we had booked a queen & two singles. One of them was a folding bed which is very small. There was alot of hairs in the bathtub & around the taps. The ironing board was broke & the hair dryer was broke as well. The queen bed was ok but the pillows where hard. The window opened about an inch it was very stuffy. The tiles in the pool where green slime. However i did report the faults in the room to the reception & she didnt seem that shocked with the uncleanness of the bath. There was replacement hairdryer & a rubbermat for the bath left to the room. The restaurant in the hotel was excellent the service & food was exactly what is expected from a 4star hotel. However breakfast was a let down. It was a buffet, we ate at 8.30. There was no bacon or sausages left & needed to wait on them. Also needed to request tea,coffee & toast as no one came to our table. We as a paying family where so disappointed. The hotel was more geared around the refugees staying in it & as a guest we where second best. All should have been receiving the same treatment. Unfortunately, this was not the case.