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Grand Hyatt Jakarta

5 star hotel
9.2/10 Wonderful
(379 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This hotel features 4 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Central Jakarta neighborhood, Grand Hyatt Jakarta is connected to a shopping center. Plaza Indonesia and Thamrin City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Taman Suropati and Mangrove Ecotourism Centre PIK. Looking to enjoy an event or a game while in town? See what's happening at Soemantri Brodjonegoro Stadium or Gelora Bung Karno Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 bars/lounges
24-hour room service
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:00 am–10:30 am: usd 18 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways

Things to do

Aerobics classes
Bike parking
Children's pool
Fitness center
Outdoor pool
Sauna
Shopping
Shopping mall
Steam room
Yoga classes

Outdoor

Garden

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airports

Airplane
Halim Perdanakusuma Airport
11 km from this hotel
Soekarno-Hatta International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Hyatt Jakarta
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Hyatt Jakarta

Latest reviews (2)

J

Jenan

7 Aug 2023 - 9 Aug 2023
reviewed on hcom

5 out of 5 stars

Very nice hotel and our family room was spacious overlooking the pool and tennis court…Lovely marble bathroom. Friendly staff. Swimming pool, gym and tennis court were excellent. They even have physiotherapy and skin clinic. Very convenient as it is attached to Plaza mall and across the street from Grand Indonesia mall. So many restaurants and grocery stores are within walking distance. The food at the hotel is very nice. Will definitely stay here next time I visit Jakarta.
H

Hasty

28 Jul 2023 - 30 Jul 2023
reviewed on expedia

2 out of 5 stars

We had reservations for family room, hotel did not have our room, instead gave us room without sofa. Room was updated, just not what we wanted. Staff wasn’t friendly during our whole stay with exception of Levvy in lounge. Levvy was great and nice. Hotel needs to train staff better or hire different people. Don’t think we will stay here again.
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