Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
In the business district, Oakwood Hotel & Residence Surabaya is in an area with good shopping. Surabaya Youth Center and Grahadi are local landmarks, and travelers looking to shop may want to visit Galaxy Mall and Surabaya Plaza Shopping Mall.