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Sophie
18 Dec 2023 - 28 Dec 2023
reviewed on expedia
5 out of 5 stars
Great adults pool area with healthy smoothies and drinks. Loved the beach club in the afternoons. Lovely beach area. Easy travel to Ubud for activities.
Unfortunately we had 2 very selfish families around us who would let their kids go outside at 7am and run screaming around, fighting and banging on others doors while the parents went back to bed. People are so rude and spoil the relaxing. We thought 4 mornings in a row was ridiculous. Shame as everything else was fabulous.
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Dan
30 Aug 2023 - 6 Sept 2023
reviewed on hcom
4 out of 5 stars
Second time stay and we were able to get complimentary upgrade. Thanks team.
This time of the year (dry season) it's onshore wind most of the time at Keramas, so you have to surf early. This means quite a crowded and competitive lineup in the mornings.
This is not a beginners wave and not really one where you can sit on the shoulder. It can get 6-8ft and very hollow (dangerous for beginners).
Also, at very low tide the wave does not break (dry reef), so it is not recommended to stay here if the tide is low in the mornings during this season (in the wet season it's not as important because the wind is offshore all day).
A few disappointments:
- BOTH treadmills in the gym are broken. We are marathon runners and couldn't do the training we needed to :(
- They stooge you with the ++ added to the bill (service charge plus tax). This adds to the bill CONSIDERABLY, so be aware.
- There is a problem with the locks on the external doors (opening out onto the swimming pool on the beachview room). If you pull the door closed firmly, the latch falls, locking you outside. This is potentially very dangerous.
- When we checked in, they put us in a family room (as per our booking) for the first night, and that room had a broken aircon. Also they did not give us the 300,000 Rp room credit until we asked for it, and had to "ask the manager tomorrow" for the complimentary upgrade.
We did enjoy our stay but these things could do with some attention.
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Michael
5 Aug 2023 - 10 Aug 2023
reviewed on expedia
5 out of 5 stars
cannot speak highly enough of everything about this resort, staff were all extremely efficient, polite and happy. Very family, exercise and heath friendly, excellent layout, great gym, lap pool, kids club. Food was great, position next to a great surfing beach, safe and quiet. Was better than a more expensive resort we moved onto.
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Dan
12 Apr 2023 - 16 Apr 2023
reviewed on hcom
5 out of 5 stars
Fantastic resort if you are a surfer. Keramas surf break is straight in front. Relaxed vibe, full of surfers and their families between 20 and 60+ age.
For the non surfer there is an excellent gym, lovely massage service and daily yoga. Kids club and babysitter service. Good prices for food and drinks just remember there is ++ added to every price, meaning everything actually costs 20% more (but it's still reasonable prices). Very friendly staff and we really can't say a bad thing about this place. We loved it and will be back for sure!
NOTE: Keramas is not a beginners wave. This is not the place to go and learn to surf, it is a world class wave and there is a lot of water moving around.
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PURNAMA
2 Jun 2022 - 25 Jun 2022
reviewed on wotif
2 out of 5 stars
We stayed here a few times before covid everything was good. this time we came back stayed almost 1 month,
Everything seems falling apart, rooms, restaurant, bathroom,kids play ground, towels, umbrella the are nasty.
Beach club restaurant: food not that great, service is horrible, they messed up with our order almost everyday, ( even tho they know we are staying for long time, they should have remembered our order)
In the positive side, the spa team are the best especially ketut.
I hope the management fixing all these issues in the near future.