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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4 1/2 star hotel
Kids stay free
8.2/10 Very Good
(50 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram offers a family-friendly atmosphere and exceptional service. While some reviewers noted that the property could use some updating and the breakfast could be improved, many families praised the hospitality and complimentary upgrades. The hotel provides a calm and clean environment.

Guest highlights

The exceptional service and hospitality
Complimentary upgrades
Calm and clean environment

About the hotel

At Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, hit the beach where you can enjoy volleyball, then dine onsite at the restaurant.

Nearby attractions

Located on the beach, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram is in Mahabalipuram Beach, a neighborhood in Mahabalipuram. Varaha Cave Temple and Descent Of The Ganges are local landmarks, and the area's natural beauty can be seen at Mamallapuram Beach and Mahishamardini Rock Cut Mandapa.

Popular amenities

Family friendly

Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities
Playground
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily: inr 902.70 for adults and inr 451.35 for children

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Hand-held showerhead
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower
Stair-free path to entrance
This property does not have elevators
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Beach volleyball
Playground
Spa services
Steam room

Outdoor

Bbq grill(s)
Beachfront location
Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Banquet hall
Free newspapers in lobby
Front-desk safe
Reception hall

More

Designated smoking areas

Nearest Airport

Airplane
Chennai International Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

50%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Latest reviews (4)

A

Ashok Raja

29 Aug 2022 - 31 Aug 2022
reviewed on expedia

2 out of 5 stars

To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
A

AbeMatt

30 Jul 2019 - 2 Aug 2019
reviewed on expedia

4 out of 5 stars

My family and I loved the service and hospitality. The food was above average given that the head chef was away when we visited (non-peak season). We received a complimentary upgrade (only after we were first offered the chance to pay for our upgrade and subsequently we received it free anyway). There were way too many flies even in the indoor restaurants. Overall, we'd still give this visit a 6/10. We had a great time, but probably not worth the price tag and up to what we'd expect of an ITC member hotel. The staff however were exceptional and ofcourse deserve special mention.
S

S a

18 Oct 2018 - 21 Oct 2018
reviewed on hcom

4 out of 5 stars

Good family stay, Breakfast was average, not up to mark.
A

15 Dec 2018 - 16 Dec 2018
reviewed on expedia

5 out of 5 stars

amazing experience; clean, calm, family friendly resort
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