The Accord Metropolitan

Pros: Excellent overall experience, great staff and service, tasty breakfast buffet, nice open area in lobby Cons: Some rooms are a bit old including legacy ACs that don't work very well. Not enough plug points. Only one room key per room makes it very inconvenient when traveling with family, since the key is also needed to operate the lift.

Stayed here for 3 nights. Staff was very friendly, and accommodated my last minute travel needs to go around the city. The breakfast spread was pretty good. I would probably say that my only disappointment is for a hotel like this, the bar should be 24x7. That would be a good improvement I would like to see if I am to come back again. Overall, a pleasant experience with my family.

Our hope for a luxurious stay over the last few days of our family holiday was ruined after the first night at the hotel. We felt suffocated with smell of damp/moist in the two rooms we booked and in addition, there was strong smell in the corridors due to renovation work going on on the floors. Two of our sons got ill with cough and cold, sleeping was impossible for everyone. We felt helpless. Our repeated pleas and requests not considered seriously, however on the second night we were moved to rooms even worse than the previous once . Was shocked to see the walls, ceilings were moist and full of patches and paint peeling off walls due to damp and moisture. On the third midnight, out of despair we called again and finally the manager in the night shift considered our plea and visited our rooms inspected first hand the state of the rooms and felt sorry for us and immediately shifted us to a two much better rooms The management should give priority to the wellbeing of their guests shouldn’t put them in a health hazardous environment. Unable to bear the last couple of bad days/nights at the hotel, we had already booked a different hotel for the rest of the holiday presuming that the issue was not going to be sorted. In a nut shell, it was the worst stay at this hotel, completely ruined our stay. We have stayed at so many hotels, even lower star than this, had never experienced anything worse than this.