The Ajit Bhawan - A Palace Resort

Amazing stay. Booked trip for family and everyone enjoyed thoroughly. Pool was closed which was a shame. Property is clean, green and well maintained. Breakfast (included) was sumptuous and tasty with both veg and non-veg options. Resort restaurant had lunch and dinner menus (paid separately) which were fantastic. Staff is very friendly and helpful. I would however advise on 2 things.. 1) Improve your customer response system. No one seems to reply to either calls or emails about the reservation. 2) For the Christmas/New Year party, do inform patrons about the separate charges (₹11000 per person this year) before they make reservations. I am sure guests would appreciate knowing before hand that they need to pay money for these mandatory parties, on top of room charges.

Location : Centrally located and very close to the major touristic attraction. Property : Big and nicely maintained property with good decor. Rooms : Clean and big but the bed was way too soft and the room is not at all sound proof , we could hear sound fm other room / outside specially the train sound making it hard to sleep. Food : In room dining option was way too less and they were not willing to cater to any special request. we had a 4 yr old child with us and struggled to order in room dining for him. Restaurant again had a wide spread but it was out door making it hard to have dinner in cold winter nights with food getting cold very fast. Service : The poorest we have ever come across , the staff never greated the guests , during breakfast it was hard to get any one's attention even without the restaurant being full , things like ordering masala dosa took ages to come and when it came it was plain dosa instead , after our 3 nights stay we just gave up on asking the staff anything.