One Earth GG Regency

The property is not as described. The location is very however, however the rooms are in poor condition. When I arrived it was not suitable for my family to stay there. We advised the staff that we would be moving to another hotel. They advised that we would need to pay for the first night, and that they would refund the following two nights. We all agreed that this was fair and reasonable given the time the booking was cancelled. The hotel however has not kept their word, and have not refunded the additional two nights as advised by their team, It is disappointing that they do not remain true to the commitment that they made.

This property is new and modern design with perfect use of space and very comfortable beds. The staff are so nice, even provided a staff to accompany our family to the golden temple and helped navigate the amazing visit and langar. It is really just 80 steps from the Golden Temple and walking distance to Jallianwalah Bagh. Their restaurant food was better than Kesar Da Dhaba. Would highly recommend this place!!

Went there for a night with family and booked 3 rooms and each room had very dirty (yellowish) bedsheets and pillow covers, and the toilets were filthy. Some of the stains on the toilets seems like uncleanable. Also, we had an issue with our own room that the key did not work and it locked us out while our stuff was still inside the room. I had to call someone from the front desk and still they weren’t able to open to door with their master key even until later that the door miraculously opened with the master key. Also, the telephone in the room did not dial the front desk and the house keeping was very delayed as we kept on have to call the guy to give us dental kit and replacing the beddings. Won’t pick this place again for sure, especially for the money they charge!

A family trip after three years went horrible. Booked online whilst i was still in UK, the room details confirmed a king bed plus single bed. However all three rooms were only fitted with a king bed. The receptionist was unreasonable and gave vague explanations. Late night check in made it even more inconvenient and no choice but to sleep in what was provided. An experience worth forgetting and questions the authenticity whilst booking from such sites. Extremely disappointed..