JW Marriott Mumbai Juhu

I loved my week long stay at the JW. The breakfast buffet is eclectic with both western and eastern options. What I loved most was the diverse crowd who didn’t seem to all be in Mumbai for tourism. Compared to the Taj Mahal Hotel, the JW seemed to have guests who are truly there to vacation and relax with family or friends. I personally loved that aspect about this hotel. The energy was exciting but also relaxing and peaceful. There were a few bugs in my room that the staff helped clean when I requested but other than that, the rooms were cozy, clean and had everything you would need. The pool area is beautiful with a child friendly area. The staff was top notch and not too overbearing. I would definitely stay here again when I come back to Mumbai.

I arrived with my family at 11 am on 18th july 19 .check in time was told 3 but early flight landing had no choice but to arrive early at hotel .2 young tired grand children from London journey .my room was not ready .I was offerd one room till my room ready that unexpected but value the customer care nd change of policy on humanity regardless of any finance gain .my grand children fall in sleep till 4pm yet we was not evicted at time when our room was ready . Our memory at 486 was unforgettable ocen miles views at sea front water is in few meters distance large vidows make you feel that you are in lagoon nd water is under your villa/building .if i have not stayed i would naver see mumbai from this angel at all .2 nights was not better then 2 days .my grand children did not want to move from window.swimmingpull for kids with life guards around on duty made us relaxed. Choice of food for us nd kids is very important to my grand children as they would not eat any indian spicy dishesh but they found there choice nd tastes that was one point i was worried but it met .I can not find anything bad at all if i do it will be injustice. 486 will be rememberd for years for my grand children as one sad ; Dada this is my home now in mumbai for ever i will come all the time i come to india. J w marriott has many qualities nd master in hospitalities .i have stayed in june i will come back in August as promised to my grand that 486 is for sure for your stay in mumbi before departure London

Not soo great experience. For the money you pay you expect that 5 star service. Room was dusty and dated. The people who worked in the hotel were fantastic. Always willing to help and had smile. Lounge was not great. Had one person who was chatting with the lady who worked there and it was not great if you had children with you. Trying to give her money and exchange phone numbers. The lounge manager was present when all this was happening. He ignored as he knew that person. Should not happen in places like this.