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Sheraton Hong Kong Hotel & Towers

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite.

Nearby attractions

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Happy Valley Race Course. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like golf lessons. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

2 bars/lounges
24-hour room service
6 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 6:30 am–11 am on weekends: hkd 275.00 for adults and hkd 138.00 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Aerobics classes
Fitness center
Outdoor pool
Sauna
Shopping
Shopping mall
Spa tub
Yoga classes

Outdoor

Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Hong Kong International Airport
25 km from this hotel
Shenzhen Bao'an International Airport
53 km from this hotel
Macau International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Hong Kong Hotel & Towers
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Sheraton Hong Kong Hotel & Towers

Latest reviews (3)

M

Martin

18 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

It was a lovely stay at the Sheraton. I recently came to Hong Kong for a family reunion. Sheraton has been around since I was a child... I remember riding on the external evaluators (with windows to look out) and I am talking like 40 years ago... I was pleasantly surprised that the interior of the hotel still looks great and well maintained, of course it is of that older grand hotel look. But I had a king room, the decor was modern and tasteful. The bedding was fresh and comfortable. The staff were all very friendly and helpful. The room rate was also very reasonable for a hotel right in the heart of TST and a short walk to the Start Ferry, Harbour City Shopping Centre and right next to the Peninsula Hotel. I went to the roof top pool and saw the helicopter landing on top of the Peninsula Hotel... I truly enjoyed my stay at the Sheraton Hong Kong Hotel & Towers and will be more than happy to stay there again. Highly recommended.
F

Flora

6 Jun 2024 - 9 Jun 2024
reviewed on expedia

4 out of 5 stars

It's nice hotel for family vacation.
A

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

1 out of 5 stars

The hotel was short-staffed and slow. We waited from 3 to 5 o'clock but still could not provide the sea view room we booked that worth $3,000 . We booked two sea view rooms, but could not link together or on same floor level, and our family was five floors apart. We paid but did not get the corresponding experience.
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