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Satama Hotel

4 star hotel
8.4/10 Very Good
(396 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.

Nearby attractions

Located in Cap-Haitien, Satama Hotel is by the sea. Place d'Armes and Cap-Haitien Cathedral are notable landmarks, and the area's natural beauty can be seen at Cormier Beach and Labadee Beach. Guests appreciate the hotel's location for the nightlife.

Popular amenities

Family friendly

Free rollaway/extra beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Satama Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

2 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Satama Hotel

Latest reviews (2)

I

Islande

19 Sept 2023 - 24 Sept 2023
reviewed on expedia

2 out of 5 stars

The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
J

James

23 Sept 2022 - 1 Oct 2022
reviewed on orbitz

2 out of 5 stars

NO HOT WATER! My family and I were forced to bathe in cold water every day which is ridiculous especially for the price we paid! If you have children don’t bring them they won’t like bathing in cold water, the pool is not cleaned or filtered probably or to regulation and there is nothing to do except eat and drink. Bring change singles and coins because the property definitely won’t have change so the customer is always shorted a dollar!
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